Client Advisor - Copley Place

Louis Vuitton; Boston (MA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Employee discount

Retirement plans

Job summary

Louis Vuitton is seeking an ambitious, curious, and customer focused Client Advisor with a passion for creating memorable experiences for our worldly clientele.

As a Client Advisor, you will be an ambassador of the Brand, tailoring each client interaction to elevate their experience while building long-lasting relationships through our clienteling tools and systems.

Qualifications

• Ambitious, curious and customer focused with a passion for creating memorable experiences.
• Experience in retail, preferably luxury, is valued but a strong customer-centric background will be considered.
• Willingness to learn Brand and product knowledge and to leverage clienteling tools.

Responsibilities

• Achieve individual and team sales objectives and goals.
• Learn and master Louis Vuitton Brand and product knowledge.
• Advise clients across the Brand and all product categories.
• Use clienteling tools to develop long-term relationships with clients.

Skills

Customer service

Sales excellence

Product knowledge

Clienteling tools

Communication

Luxury retail

Job description

Louis Vuitton is seeking an ambitious , curious, and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele.

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.

Job responsibilities

Essential duties and responsibilities of a client advisor include:

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long term relationships

This is an opportunity for those who thrive in a fast-paced environment, who operate as a true personal 'advisor' to their clients with a passion to develop their career in a luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your ambitious, curious nature will continuously drive and improve personal and team performance.

We value forward thinking individuals who are eager to use their creativity and skills in order to drive the continued success and strong heritage of the brand. Ideally, we are seeking individuals with previous retail experience preferably gained within a high end or luxury market however we will also consider those with a strong background of working within a customer centric environment.

The appointed candidate will be offered an hourly rate within the range of USD$25 - $32 plus the opportunity for commission, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions

Profile

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.
In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton's legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.