Concierge

Catholic Health Services; West Islip (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Tuition assistance

Pension plan

Job summary

Good Samaritan University Hospital in Long Island seeks a Customer Services Associate to assist visitors at the main entrances, providing information and directions to patients and facilities. You will accompany patients and visitors, transport patients by wheelchair for discharge, and help screen visitors.

Strong communication, ability to work under pressure, and basic computer skills are required; prior hospital experience is preferred.

Qualifications

• High School diploma, equivalent, or relevant experience.
• Knowledge of departmental policies/procedures preferred.
• Ability to work independently.
• Ability to stand for prolonged periods.
• Excellent communication and interpersonal skills.
• Willing and able to work in a stressful environment.
• Prior hospital experience preferred; dealing with the public preferred.
• Physically able to stand for long periods and assist with transporting patients as needed.
• Basic computer skills.
• BLS American Heart Association - BLS for Healthcare Providers

Responsibilities

• Provide patient information
• Provide way finding
• Provide facility information
• Accompany Patients and Visitors to their destinations
• Transport patients by wheelchair for discharge
• Screening and contact tracing of all visitors to the facility

Skills

Excellent communication

Interpersonal skills

Ability to work in stressful env.

Independent worker

Stand for long periods

Education

High School diploma or equivalent

Tools

Basic computer skills

BLS for Healthcare Providers

Job description

Overview

Good SamaritanUniversity Hospital is a 537- bed (including 100 nursing home beds) teaching hospital and a member of Catholic Health. With almost 900 physicians on staff, and a level II Trauma Center, we care for well over 100,000 patients annually across the south shore of Long Island. Our reputation for excellence is built on great choices and empowered leadership, and fosters a team that is focused on evidence based practice, continual learning and exceptional quality of care.

Job Details

The GSUH Customer Services department covers the Main Entrance as well as the Baxter Entrance and provides visitors with way finding, patient information and facility information all in an effort to enhance the patient and visitor experience.

Responsibilities

• Provide patient information
• Provide way finding
• Provide facility information
• Accompany Patients and Visitors to their destinations
• Transport patients by wheelchair for discharge
• Screening and contact tracing of all visitors to the facility

Requirements

• High School diploma, equivalent or relative experience.
• Knowledge of departmental policies/procedures preferred.
• Ability to work independently required.
• Ability to stand for prolonged periods.
• Excellent communication and interpersonal skills required.
• Willing and able to work in a stressful environment.
• Prior hospital experience preferred. Prior experience in dealing with the public preferred.
• Physically able to stand for long periods and assist with transporting of patients as needed.
• Basic computer skills.
• BLS American Heart Association - BLS for Healthcare Providers

Salary Range

USD $24.00 - USD $26.00 /Hr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.