Concierge

West Chester Assisted Living & Memory Care; West Chester Township (OH); On-site; USD 21,000 - 23,000; Part time

Job summary

Spectrum Retirement Communities is seeking a part-time front desk team member for the Day Shift. You will greet visitors, answer phones, and assist residents and families with questions while maintaining a welcoming lobby environment.

You should have a high school diploma, office experience, and strong communication skills. The role requires the ability to multitask, stay organized, and work independently in a busy community setting.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Customer service

Phone handling

Communication skills

Tech skills

Multi-tasking

Education

High School diploma or equivalent

Job description

• Compensation: USD 15.00 - USD 16.35 - hourly

Company Description

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

Job Description

Schedule: Part Time, Day Shift

In this position, your main responsibilities will include:

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

• High School diploma or equivalent is required
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

• medical insurance
• dental insurance
• vision insurance
• life insurance
• other voluntary insurance options
• our 401(k)
• paid time off
• holiday pay
• Daily Pay
• discounts through Perk Spot