Concierge - Part Time

Green Oaks Senior Living; Libertyville (IL); On-site; USD 22,730 - 23,763; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) participation

Paid time off

Discounts through Perk Spot

Job summary

A senior living community in Libertyville is looking for a front desk associate togreet visitors and manage inquiries. Responsibilities include handling phone calls, assisting residents, and maintaining lobby cleanliness. The ideal candidate will have a high school diploma, strong communication and organizational skills, and a customer service background. This role offers a flexible part-time schedule and competitive pay ranging from $16.50 to $17.25 per hour based on experience.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment or customer service preferred.
• Strong communication skills are critical.
• Must be organized and able to handle multiple tasks.

Responsibilities

• Greet and direct all visitors at the front desk.
• Answer incoming phone calls and take messages.
• Respond to resident and family member inquiries.
• Handle emergency situations appropriately.
• Maintain cleanliness of lobby and entrance area.

Skills

Customer service

Communication

Technology skills

Organizational skills

Education

High School diploma or equivalent

Job description

About Spectrum Retirement Communities

At Spectrum Retirement Communities we believe in living without limits, aging fearlessly, and sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If your life story includes caring for others and a dedicated work ethic, then we need you!

Job Description

Salary: $16.50 - $17.25 per hour, based on experience

Schedule: Saturdays, 8 AM - 2 PM plus ability to pick up other shifts

In this position, your main responsibilities will include:

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

• High School diploma or equivalent is required
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self‑motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Additional Information

If you join Spectrum as a full‑time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part‑time and full‑time team members are eligible to participate in our 401(k), paid time off, holiday pay, Daily Pay, and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID‑19; however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E‑verify program through the Department of Homeland Security and the Social Security Administration.