Concierge

Brandon Wilde; West Chester (Chester County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k plan with employer match

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Daily Pay

Employee Assistance Program

Job summary

Bellingham at West Chester is hiring a polished Concierge to greet residents, guests, and staff in a warm, professional manner in a fast-paced environment.

The role includes handling telephone coverage, delivering excellent customer service, processing packages, and assisting with office projects. This is a full-time day shift position located at our West Chester community.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Adaptability to other software systems for data entry.
• Must demonstrate excellent telephone communication skills.
• Willingness to provide ideas and outcomes for a smooth running Concierge Desk.
• High level customer service skills.

Responsibilities

• Provide ongoing professional telephone coverage.
• Resolve issues for residents, guests, vendors, and suppliers to meet objectives and avoid escalation.
• Accept delivery packages and notify the resident.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager and other departments with projects.

Skills

Telephone communication

Customer service

Microsoft Office

Data-entry software

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

When you work atBellingham at West Chester, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Bellingham at West Chesteris recruiting for a polished, hospitality focused Concierge who can multitask in a fast paced and busy environment. This role is responsible for meeting and greeting residents, guests, prospective residents and employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Full-time day shift opportunity

Perks of Working at Bellingham at West Chester:

• 401k plan with employer match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Daily Pay
• Employee Assistance Program

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing professional telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager and other departments with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Adaptability to other software systems for data entry
• Must demonstrate excellent telephone communication skills
• Willingness to provide ideas and outcomes for a smooth running Concierge Desk
• High level customer service skills

EEO Employer