Concierge

Brookfield Properties Multifamily LLC; United States; On-site; USD 30,706 - 40,942; Full time

Benefits offered by this job

Full benefits package

Generous paid time off

Associate rental discount

Job summary

Brookfield Properties Multifamily LLC is hiring for a position at Waterside Plaza, focused on providing exceptional service to residents and guests. As a key communicator, you will manage the building's entrance and activities, ensuring a welcoming atmosphere.

The role requires a high school diploma and at least 1-2 years of concierge or hospitality experience. Alongside competitive pay, the position offers a comprehensive benefits package and significant discounts for on-site living.

Qualifications

• 1-2 years of concierge or hospitality experience is required.
• Must have excellent communication skills to address resident concerns.
• High school diploma or GED is mandatory.

Responsibilities

• Greet residents and visitors warmly.
• Communicate with residents about questions or concerns.
• Plan and implement social and recreational programs for residents.

Skills

Concierge or Hospitality Experience

Customer Service

Communication

Education

High School Diploma / GED

Associate Degree in Concierge/Hospitality

Job description

Location

Waterside Plaza - 30 Waterside Plaza Business

Position Summary

Provides service to property residents and visitors. Manages the entrance of the buildings and monitors the traffic into the buildings. Provides a warm greeting to all residents and guests.

Essential Job Functions

• Maintains knowledge and provides information to residents regarding available services and upcoming events in the city. Establishes and maintains ongoing contact with sources of information. Makes dinner, theater and local recreation reservations for residents. (15%)
• Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately. (20%)
• Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. (20%)
• Greets residents and visitors. Keeps lobby bulletin board up to date with information of interest to residents. (20%)
• Plans and implements social and recreational programs for property residents such as movies, game nights and other social events. (10%)
• Assist residents with packages. (15%)

Education

This position requires a High school diploma / GED. Additional degree(s) that are preferred for this position include an Associate Degree in Concierge/Hospitality – Customer Service.

Required Work Experience

1-2 Years: Concierge or Hospitality experience – Required.

Schedule

Sunday: OFF – Monday: 3:45P – 12:00A – Tuesday: 3:45P – 12:00A – Wednesday: 11:45P – 8:00A – Thursday: OFF – Monday: 7:45A – 4:00P – Monday: 7:45A – 4:00P

Compensation

$22.29 – $29.72 hourly, commensurate with experience, following the Union contract.

Benefits

Full benefits package, generous paid time off, growth and advancement opportunities, incredible associate rental discount if you choose to live on‑site.

Equal Opportunity Employer

Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace.