Concierge

Troon Golf, LLC; Tuscaloosa (AL); Hybrid; USD 25,000 - 32,000; Part time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Service Charge eligibility

Employee Meals

Job summary

Westerfield Club in Tuscaloosa, AL is seeking a part-time Concierge to deliver friendly, high‑quality member services in a fast-paced hospitality setting. You’ll answer calls, assist with dining reservations, provide directions, and support event materials.

Ideal candidates have 2–3 years in hospitality, excellent communication, reliable attendance, and a Bachelor's in Hospitality Management. Benefits include healthcare, retirement (401(k) with match), and employee meals.

Qualifications

• 2–3 years of experience in hospitality.
• Excellent verbal and written communication skills.
• Maintains regular and reliable attendance.

Responsibilities

• Serves as a local information source for members.
• Maintains expertise in club events, hours, and all other aspects of the club to ensure information accuracy.
• Assists the team with handouts, packets, and brochures.
• Assists members with dining reservations, directions, and other special arrangements.
• Answers all incoming calls to the member service desk.
• Provides timely responses to emails and contact forms.
• Performs other duties as required.

Skills

Hospitality experience

Communication skills

Attendance reliability

Education

Bachelor's degree in Hospitality Management

Job description

Westerfield Club
Tuscaloosa, AL 35406, USA

Description

Westerfield Club, located in Tuscaloosa, AL, is pleased to announce an excellent career opportunity for a part-time Concierge! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Key Responsibilities

• Serves as a local information source for members.
• Maintains expertise in club events, hours, and all other aspects of the club to ensure information accuracy.
• Assists the team in supplying Westerfield and Troon handouts, packets, and brochures.
• Assists members with various services, such as making dining reservations, providing directions, and other special arrangements.
• Assists members with questions and concerns, makes suggestions, and identifies possible solutions.
• Answers all incoming calls to the member service desk.
• Incorporates safe work practices in job performance.
• Organises and responds to all resumes and applications.
• Provides timely responses to all emails and contact forms.
• Performs other duties as required.

Minimum Qualifications

• Two to three years of experience in the hospitality industry.
• Excellent verbal and written communication skills.
• Maintains regular and reliable attendance.

Education and Experience

Bachelor's degree in Hospitality Management or a related field.

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Additional Compensation – Eligibility for Service Charge, Employee Meals

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.