Concierge

GreenLine Electronics; Town of Norway (WI); On-site; USD 14,229 - 19,251; Full time

Benefits offered by this job

Health insurance

Paid time off

Visa sponsorship

Career growth/training

Job summary

GreenLine Electronics seeks an entry-level Concierge in the United States to deliver exceptional customer service to guests, residents, and visitors. You will greet guests, answer inquiries, coordinate reservations, and support hotel operations to ensure a welcoming experience.

The position requires a high school diploma, strong English communication, and the ability to multitask in a fast-paced environment. Visa sponsorship and training opportunities are available.

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Strong communication in English; additional languages a plus.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist guests with check-in/check-out procedures.
• Answer phone calls and respond to emails professionally.
• Provide information about local attractions, transportation, and dining options.
• Make reservations for dining, events, transportation, and other services.
• Coordinate with hotel departments to fulfill guest requests.
• Handle guest concerns and escalate when necessary.
• Keep lobby area clean and organized at all times.
• Assist with administrative tasks such as filing and data entry.

Skills

Customer service

Communication (English)

Multitasking

Friendly demeanour

Education

High school diploma or equivalent

Tools

MS Office

Job description

Entry Level Concierge in US

As an entry level concierge in the US, you will be responsible for providing exceptional customer service and support to guests, residents, and visitors of our property. Your main duties will include greeting and assisting guests, answering inquiries, making reservations, coordinating services, and ensuring a pleasant and comfortable experience for all.

Key Responsibilities

• Greet and assist guests with check-in/check-out procedures
• Answer phone calls and respond to emails in a professional and timely manner
• Provide information about local attractions, restaurants, transportation options, etc.
• Make reservations for dining, events, transportation, and other services as requested
• Communicate with other hotel departments to coordinate guest requests
• Handle guest complaints or concerns effectively and escalates when necessary
• Keep lobby area clean and organized at all times
• Maintain knowledge of hotel policies and procedures to ensure compliance
• Assist with administrative tasks such as filing paperwork and data entry

Requirements

• High school diploma or equivalent education required
• Excellent customer service skills with a friendly demeanor
• Strong communication skills in English (additional language skills are a plus)
• Ability to multitask in a fast-paced environment
• Basic computer skills (MS Office) required
• Must be able to work flexible hours including evenings and weekends
• No previous experience required but hospitality or customer service experience is a plus

We offer

• Competitive salary of $1500 per month plus benefits (health insurance, paid time off)
• Visa sponsorship for qualified candidates without US work authorization
• Training opportunities for career growth within the company