Concierge

Bridge-View-Nursing-Home; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance (

Paid time off

Opportunities for career growth

Supportive team environment

Job summary

Bridge View Nursing Home in New York is seeking a friendly Concierge to serve as the first point of contact for residents, families, visitors, and staff. You will welcome guests, answer calls, manage the front desk, and provide information and assistance.

The role requires a high school diploma and strong communication, organization, and multitasking skills. Basic computer and telephone tasks are part of daily work, with opportunities for professional growth in a supportive team environment.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Strong organizational and multitasking abilities are required.
• Basic computer and telephone skills are expected for daily tasks.
• Customer service experience is preferred but not mandatory.
• High school diploma or equivalent is required.

Responsibilities

• Welcome residents, visitors, and vendors with courtesy and professionalism.
• Answer and direct incoming phone calls.
• Manage the front desk and visitor sign-in/sign-out process.
• Provide information and assistance to residents, families, and guests.
• Coordinate deliveries, mail, and packages.
• Maintain a clean, organized, and welcoming reception area.
• Respond to inquiries and communicate effectively with nursing and administrative staff.
• Assist with administrative and clerical tasks as assigned.

Skills

Excellent communication

Organizational skills

Multitasking

Interpersonal skills

Phone etiquette

Education

High school diploma or equivalent

Tools

Basic computer skills

Telephone skills

Job description

About Us

Bridge View Nursing Home is committed to providing compassionate, high-quality care in a warm and welcoming environment. We are seeking a friendly, professional, and customer-focused Concierge to serve as the first point of contact for residents, families, visitors, and staff.

Responsibilities

• Welcome residents, visitors, and vendors with courtesy and professionalism.
• Answer and direct incoming phone calls.
• Manage the front desk and visitor sign-in/sign-out process.
• Provide information and assistance to residents, families, and guests.
• Coordinate deliveries, mail, and packages.
• Maintain a clean, organized, and welcoming reception area.
• Respond to inquiries and communicate effectively with nursing and administrative staff.
• Assist with administrative and clerical tasks as assigned.

Qualifications

• High school diploma or equivalent.
• Previous customer service, receptionist, or concierge experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic computer and telephone skills.
• Compassionate, dependable, and professional demeanor.

Benefits

• Competitive pay
• Health, dental, and vision insurance (for eligible employees)
• Paid time off
• Opportunities for career growth
• Supportive team environment