Concierge

Halstead Management Company; New York (NY); Sur place; USD 28 000 - 41 000; Plein temps

Résumé du poste

Halstead Management Company in New York requests a front desk concierge to greet residents and visitors warmly, assist with directions, and brief sign-ins. You will monitor entry, verify identities, and handle packages, creating a secure, welcoming lobby environment.

Role includes access control, coordinating with maintenance on requests, and supporting move-ins/move-outs. In luxury buildings, you may arrange amenity bookings and light cleaning to ensure a pristine lobby.

Responsabilités

• Greeting and assisting residents/visitors with directions and sign-in.
• Security & surveillance: monitor entrance and verify identities.
• Handle package and mail deliveries (Amazon, USPS, FedEx, UPS, groceries).
• Manage building access with keys, intercoms, and access cards.
• Coordinate with maintenance and management on service requests.
• Assist during emergencies and fire alarms following protocols.
• Coordinate with valet/parking where applicable.
• Assist move-ins/move-outs with elevator reservations and coordination.
• Light cleaning duties to maintain a presentable lobby.
• Arrange dry cleaning pickups/drop-offs.

Description du poste

• Greeting & Assisting Residents/Visitors – Providing a warm welcome, assisting with directions, and ensuring guests sign in when required.
• Security & Surveillance – Monitoring the entrance, verifying identities, and ensuring unauthorized individuals do not enter.
• Package & Mail Handling – Receiving, logging, and distributing deliveries such as Amazon, USPS, FedEx, UPS, and grocery orders.
• Building Access Control – Managing keys, intercom systems, and access cards for residents and guests.
• Handling Resident Requests – Arranging transportation, restaurant reservations, and other concierge services (for higher-end buildings).
• Coordinating with Maintenance & Management – Reporting issues, coordinating work orders, and keeping records of service requests.
• Emergency Response – Assisting during fire alarms, medical situations, or security threats, following building protocols.
• Valet & Parking Services (if applicable) – Assisting with parking for residents or guests.
• Assisting with Move‑Ins & Move‑Outs – Managing elevator reservations, coordinating with moving crews, and ensuring compliance with building rules.
• Light Cleaning Duties – Maintaining a clean lobby area by tidying up and ensuring a presentable entrance.

Additional Services in Luxury Buildings

• Arranging dry cleaning pickups and drop-offs.