Butler

Starwood Hotels; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Starwood Hotels in Miami is seeking a talented Butler to coordinate guest stays, including spa services, dinner reservations, transportation and exploration of the property. The role requires timely communication and anticipation of guest needs, beginning before arrival and continuing until departure, ensuring a seamless and memorable experience.

You should have at least 1 year in a similar role, a post-secondary diploma or degree is a plus, and you must be flexible to meet the demands of a

Qualifications

• Minimum of 1 year of similar work experience.
• A post-secondary diploma or degree would be a plus.
• Experience in concierge operations, a team player, hard worker, and detail oriented.
• Flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Coordinate guest stay logistics, including spa services, dinner reservations, transportation and exploration of the property.
• Ensure timely communication and anticipate guest needs for a seamless experience.
• Support round-the-clock service to meet guests’ expectations.

Skills

Guest service

Concierge operations

Logistics coordination

Team player

Education

Diploma or degree in related field

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We are currently in search of a Butler and a true bon vivant—a person who loves, more than anything, coordinating logistics of each guest’s stay including spa services, dinner reservations, transportation and exploration of the property. Someone who is a master of timing and communication, ensuring that each guest’s needs are anticipated and met in a way that is fluid, seamless and seemingly effortless. Someone who will begin servicing the guest prior to their arrival up until the time they depart from the hotel.

• Passionate about guest service and a minimum of 1 year of similar work experience.


• A post-secondary diploma or degree would be a plus.


• Experience in concierge operations, a team player, hard worker, and detail oriented.


• Is flexible and willing to meet the demands of a 24-hour operation.

About Us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.