Concierge

Commonwealth Senior Living; Manassas (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in senior living is seeking a part-time Concierge to be the first point of contact in a vibrant community. Responsibilities include greeting visitors, managing calls, and ensuring a warm atmosphere. Ideal candidates will possess strong communication skills and have an interest in elder care while embodying the company's core values.

Qualifications

• Experience working with the public.
• Comfortable with multi-line telephones.
• Interest in working with the geriatric population.

Responsibilities

• Greeting and signing in guests and visitors.
• Answering phones, taking messages.
• Creating a positive atmosphere.

Skills

Effective communication

Basic computer skills

Ability to work independently

Calmness in emergencies

Education

High school diploma or equivalent

Job description

Walk-In-Wednesday Event

Wednesdays just got more exciting! Join us for Walk-In-Wednesday to explore new and in-demand careers with representatives from each department, all in one location.

When: Every Wednesday, 10am - 12pm

Location: 9201 Portner Ave, Manassas, VA

Concierge Role

The Concierge serves as the front-of-house for external stakeholders and guests, providing a courteous, professional first point of contact. The role supports the Community Leadership Team in administrative activities to ensure smooth community operations.

This is a part-time position with shifts from 8am-2:30pm or 2:30pm-8pm. Must be available to work rotating weekends.

Qualifications

• High school diploma or equivalent
• Ability to read, write, speak, and understand English
• Experience working with the public
• Basic computer skills preferred
• Comfortable with multi-line telephones, answering, taking messages, and transferring calls
• Good physical and mental health; PPD screening required
• Interest in working with people, especially the geriatric population
• Ability to work independently following instructions
• Tact and courtesy in dealing with staff, residents, families, and visitors
• Effective communication skills at all levels
• Willingness to perform non-professional duties
• Calmness in emergencies; responsible attitude
• Cooperative and enthusiastic spirit
• Attendance at mandatory meetings and training
• Maintain confidentiality

Primary Responsibilities

• Greeting and signing in guests and visitors
• Assisting visitors in locating resident rooms
• Answering phones, taking messages, and forwarding information
• Announcing appointments and arrivals to staff
• Typing memos, reports, and correspondence
• Sorting and distributing mail
• Creating a warm, personal, and positive atmosphere
• Protecting resident confidentiality and rights
• Providing community information and tours to prospective residents and families
• Managing admission and information packets
• Keeping the front desk and lobby organized
• Performing additional duties as assigned by management

Culture Ambassador

Model the company's core values:

• We Care About People
• We Do the Right Thing
• We are Passionate, Have Fun, and Celebrate Success
• We Speak Up! It’s Our Responsibility
• We Take Ownership and Add Value
• We are Respectful

Ensure all personnel embody these values and foster a positive community culture.