Concierge

UCHealth; Loveland (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

UCHealth is seeking a part-time Concierge to provide exceptional service to patients and visitors at the Med Center of the Rockies in Loveland. The role involves information provision, customer assistance, and volunteer oversight, requiring critical thinking and strong communication skills. Join a team that values human connection and offers competitive benefits, including educational support and a bonus program.

Benefits

Medical, dental, and vision coverage

403(b) with employer matching

Paid time off (PTO)

Education benefits for employees

Wellness benefits

Qualifications

• 2 years of relevant experience required.
• Ability to work in a fast-paced environment.
• Decisive judgment and minimal supervision needed.

Responsibilities

• Provides information and directions to patients and visitors.
• Receives and responds to customer requests.
• Oversees volunteer staff at the information desk.

Skills

Critical thinking

Customer service

Communication

Job description

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This range is provided by UCHealth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $24.00/hr

Description

Concierge

Location: UCHealth Med Ctr of the Rockies, US:CO: Loveland

Department: MCR Guest Services

FTE: PRN, 0.0, 0.00 hours per pay period (2 weeks)

Shift: Flex

Pay: $19.10 - $24.83 / hour. Pay is dependent on applicant's relevant experience

Summary

• Provides information, directions, and accommodating varying needs for our customers. This includes but is not limited to patients and visitors.
• Responsibilities:
• Receives, screens, routes, and/or responds to incoming requests and/or needs for our customers, including but not limited to patients and visitors.
• Oversees the volunteer staff at the information desk.
• Establishes good relationships with internal and external stakeholders.
• Coordinates transport assistance as requested or necessary.
• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
  
  

Requirements

• 2 years of relevant experience.
  
  

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth invests in its Workforce.

UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment.

UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):

• Medical, dental and vision coverage including coverage for eligible dependents
• 403(b) with employer matching contributions
• Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
• Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
• Employer paid short term disability and long-term disability with buy-up coverage options
• Wellness benefits
• Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
• Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
  
  

Loan Repayment

• UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
  
  

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

Who We Are (uchealth.org)

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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