Concierge

Solstice at Lodi; Lodi (CA); Presencial; USD 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Access to wages before payday

Flexible scheduling options with full‑

Paid time off and Holidays (full‑time)

Comprehensive benefit package incl. 건강

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Descripción de la vacante

Provincial Senior Living is seeking a Concierge to warmly greet guests, residents, and staff, manage calls, and share information. The role includes maintaining the front desk, updating logs, and coordinating appointments and meals for residents and families.

You will support marketing and administrative tasks, organize mail, and help ensure a welcoming environment in a community-focused senior living setting.

Formación

• 1–3 years customer service experience and/or training; or equivalent combination of education and experience.
• High school diploma or GED preferred.

Responsabilidades

• Greet residents, guests, and employees; manage external and internal calls and messages.
• Provide information of a general nature and directions as needed.
• Collate brochures for the marketing department and support daily clerical tasks.
• Assist with meal tickets, dining counts, and move-in/move-out logistics.
• Maintain neat desk area and organize mail distribution.
• Schedule appointments for residents and family members (hairdresser, transportation, etc.).
• Keep entry area tidy and ensure logs are updated daily.
• Support adherence to company policies and procedures.

Conocimientos

Customer service

Communication

Educación

High School Diploma or GED

Descripción del empleo

Provincial Senior Living proudly manages lifestyle-driven Independent Living communities across the United States, united by a shared purpose to enrich the lives of seniors and Team Members alike. Serving thousands of residents and families in more than 13,000 units, we operate with a deep commitment to our foundational Pillars of Excellence, ensuring personalized care, hospitality, and lasting connection. As part of one of the largest senior living families in the U.S., Provincial communities have earned Great Place to Work® certifications from 2022–2026. Provincial is a place where purpose and culture come together to create meaningful work and extraordinary career pathways. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, helping every team member build a fulfilling and purpose-rich career.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Concierge to join our team.

POSITION SUMMARY

Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Responsibilities:

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications:

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

EOE D/V