Concierge

Hcshiring; Little Rock (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Company-paid Life Insurance and Vol/Di

Paid Time off and Holidays

401(k) Retirement Savings Plan

Job summary

Fox Ridge Chenal, part of AgeWell Solvere Living in Little Rock, AR, seeks a Concierge to serve as a reception ambassador. The role includes handling calls, greeting visitors, and supporting clerical tasks in a community-focused environment.

Weekend availability (Saturday and Sunday 7am–7pm) is required, with duties spanning mail processing, sign-ins, transportation coordination, and basic housekeeping as needed. Join a caring team dedicated to resident well-being.

Qualifications

• High School Diploma required.
• Strong interpersonal relations skills with a variety of people.
• Must show initiative and sound judgment.
• Word-processing and clerical skills required.
• Ability to work flexible hours including holidays.

Responsibilities

• Provides a positive first impression to all who enter the community.
• Answers and screens calls, routes messages, and maintains front desk professionalism.
• Greets visitors courteously and manages sign-in at the reception desk.
• Receives and processes mail and packages; maintains supplies.
• Updates Emergency Phone Number Log and residents' contact information.
• Assists managers with clerical responsibilities and coordinates transportation sign-ups.
• Performs light housekeeping and other duties as assigned.
• Complies with emergency procedures and safety policies.
• Communicates effectively with staff and reports changes in residents' health.

Skills

Interpersonal skills

Customer service

Professionalism

Education

High School Diploma

Job description

About Fox Ridge Chenal

We are a premier Assisted Living and Memory Care community in Little Rock, Arkansas, proudly part of the AgeWell Solvere Living family.

At Fox Ridge, we see our team members as valued members of our extended family - encouraged to share ideas, grow within our communities, and build fulfilling careers. Our commitment to excellence and compassion extends beyond resident care to staff development and engagement. Working here isn't just a job - it's a career that truly makes a difference!

What we Offer

As a certified Great Place to Work for 8 years in a row,AgeWell Solvere Living proudly provides:

• Medical, Dental and Vision benefits
• Company-paid Life Insurance and Voluntary Disability
• Paid Time off and Holidays
• 401(k) Retirement Savings Plan

Inspiration lives here.

At AgeWell Solvere Living, we don't just offer jobs - we create opportunities for growth and purpose. Just as we honor the legacies of our residents, we celebrate the dreams and aspirations of our team members. Imagine a workplace where your contributions make a real impact, your ideas are valued, and your growth is supported - that's the heart of our culture; we invite you to become part of a dynamic team that champions your potential.Just as we honor the legacies of those who reside in our communities, we celebrate the dreams of those who work alongside us. Imagine a workplace where your efforts make a meaningful impact on lives, where your ideas are valued, and your growth is nurtured. That's the spirit of our culture - supportive, inclusive, and empowering.

Join our team of passionate, caring professionals today!

This position is for Every Weekend (Saturday & Sunday) 7am to 7pm.

Job Summary:

The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities asdefined in this procedure to assist in the administration of the Community.

Essential Functions:

• Provides positive first impression to all who enter the Community.
• Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
• Greets all visitors in a friendly, courteous, and professional manner.
• Screens and requires visitors to “sign in” at reception desk.
• Notifies Residents of visitors.
• Instructs Resident’s visitor according to Resident’s instructions.
• Receives and processes incoming mail.
• Accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned.
• Maintains and updates Emergency Phone Number Log and keeps log at frontdesk.
• Maintains and updates emergency contact information on each Resident andkeeps information at front desk.
• Assists managers with various clerical responsibilities.
• Pages staff as necessary.
• Takes RSVPs for special functions, as necessary.
• Oversees sign-up for scheduled transportation.
• Hands out maintenance requests forms and passes them onto EnvironmentalServices Director.
• Performs other duties as necessary, to include light housekeeping duties.

Compliance and Safety:

• Follows all emergency procedures.
• Understands all safety policies and procedures.

Communication:

• Communicates effectively with all staff.
• Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately.

Education/Experience/Licensure/Certification:

• High School Diploma required.
• Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities.
• Requires considerable initiative and judgment.
• Must have word-processing and clerical skills.
• Must be able to work flexible hours and participate in holiday activities.

Physical Requirements:

• Physically able to bend and reach.
• Physically able to sit for extended periods of time.

Miscellaneous:

• Required to work weekends and holidays as assigned.
• May be required to work on shifts other than the one for which hired.
• May be required to work extended hours (up to 16 hours per day).
• May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses.
• Could be subject to hostile and emotionally upset Residents due to mentalstatus.
• Background, criminal, and drug tests as required by HR policies and procedures.
• May be asked to submit to random drug test during employment.
• May have their picture taken and image used in social media or community advertising.
• May be video recorded from devices installed by families in residents’ apartments.