Concierge

Legend Senior Living®; Huntingdon Valley (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee referrals

Employee of the month/year

Resident tour (move-in)

Job summary

Legend Senior Living is seeking a dedicated Concierge to join the front desk team on-site. You will warmly greet residents and guests, share information about local attractions, and coordinate tours and messages to the right departments.

This role focuses on exceptional service and smooth daily operations in our community. The Concierge will help with front desk duties, routing resident concerns, and ensuring common areas remain welcoming and well-stocked.

Qualifications

• Required: Excellent customer service skills.
• Required: Strong organizational skills.
• Prefer: Previous experience in a similar role.

Responsibilities

• Serve as frontline ambassador to residents and guests, delivering high-quality customer service.
• Receive initial concerns and route them to the appropriate department for follow-up.
• Maintain knowledge of local attractions and provide residents with information on events, tours, eateries, and transportation.
• Coordinate resident parking and valet needs, assist with loading/unloading as needed.
• Conduct tours and ensure model rooms are ready and available for viewing.
• Keep front desk and common areas clean and stocked.

Skills

Excellent customer service

Strong organizational skills

Previous experience in a similar role

Job description

Concierge

A certified Great Place To Work (voted by associates) 8 years in a row!

We are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk. This includes providing information about local attractions, conducting community tours and relaying messages to the appropriate department.

• Serves as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residents
• Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
• Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding area
• Coordinates resident parking and valet needs, and assists with loading/unloaded as needed
• Conducts tours and ensure that model rooms are ready and available for viewing
• Ensures that front desk and other common areas are clean and stocked

*Open Interviews Tuesday 9/29 10am-2pm*

Concierge

A certified Great Place To Work (voted by associates) 8 years in a row!

JOB HIGHLIGHTS

We are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk. This includes providing information about local attractions, conducting community tours and relaying messages to the appropriate department.

• Serves as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residents
• Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
• Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding area
• Coordinates resident parking and valet needs, and assists with loading/unloaded as needed
• Conducts tours and ensure that model rooms are ready and available for viewing
• Ensures that front desk and other common areas are clean and stocked

Bonus opportunities

• Employee referrals
• Employee of the month/year
• Resident tour (move-in)

Why we should be your home away from home

• Work environment: Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment and care. This includes Holistic Wellness, Gold Leaf Dining standards and vibrant Life Enrichment activities.
• Associate support available: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount.
• Associate growth opportunities: In addition to competitive pay, hundreds of associates are promoted each year! We conduct annual performance evaluations with raises.
• Company snapshot: Legend has been a family business for 30 years, and is adding multiple properties each year! Our awards include: Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Requirements

• Required: Excellent customer service skills
• Required: Strong organizational skills
• Prefer: Previous experience in a similar role

Legend Senior Living is a drug free workplace and drug screening will be conducted at the company’s discretion. This position may require the associate to work evenings and weekends as needed.

Applications are accepted on an ongoing basis.