Concierge

Inspired Living at Bonita Springs; Highland Woods Golf & Country Club (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

Paid Time Off

401(k) Retirement Plan

Life Insurance

Wellness Program

Job summary

Inspired Living in Bonita Springs, FL, is seeking a friendly Concierge to welcome residents, families, visitors, and prospective residents, creating a warm lobby experience.

You will answer calls, direct inquiries, assist with mail and packages, support sales and marketing, and collaborate with the business office while maintaining confidentiality.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months in receptionist, concierge, hospitality, or similar role.
• Excellent verbal and written communication skills; phone etiquette

Responsibilities

• Welcome residents, families, visitors, and guests with a warm, professional attitude.
• Answer calls, direct inquiries, take messages, and provide information.
• Create a clean, inviting lobby experience for everyone.
• Assist residents with mail, packages, and other daily requests.
• Support sales, marketing, and lead management activities as needed.
• Assist the Business Office with documentation while maintaining confidentiality.

Skills

Excellent communication

Verbal & written

Organizational skills

Friendly & professional

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

At Inspired Living, our Concierge is so much more than the person behind the front desk-you're the welcoming face and heartbeat of the lobby! If you love people, thrive on creating positive experiences, and can make everyone feel like a VIP, we want you on our team.

You’ll be the first point of contact for residents, families, visitors, and prospective residents, helping create a warm, welcoming environment from the moment they walk through our doors.

We are currently hiring for our Living at Bonita Springs senior living community located in Bonita Springs, FL.

What You’ll Do

• Welcome residents, families, visitors, and guests with a warm, friendly, and professional attitude.
• Answer incoming calls, direct inquiries, take messages, and provide helpful information.
• Create a clean, comfortable, and inviting lobby experience for everyone who enters our community.
• Assist residents with mail, packages, and other everyday requests.
• Support activities and encourage residents to participate and stay connected.
• Be a resource for prospective residents and families by answering questions, connecting them with the appropriate sales team, and assisting with tours when needed.
• Support Sales & Marketing with inquiries, lead management, tours, and marketing materials.
• Assist the Business Office with resident documentation and file maintenance while maintaining confidentiality.
• Work collaboratively with community leaders and jump in wherever needed to help create an exceptional experience.
• Bring creativity, attention to detail, and a "how can I help?" attitude to everything you do.

What You Bring

• High school diploma or equivalent.
• At least 6 months of receptionist, concierge, hospitality, or similar experience.
• Excellent verbal and written communication skills.
• Comfortable communicating with people in person and over the phone.
• Strong organizational skills and attention to detail.
• Professional, friendly, dependable, and confident.
• Microsoft Word and Excel experience preferred.
• Most importantly, a genuine desire to make people feel welcome and cared for.

Why Inspired Living?

We believe the best communities are built by people who genuinely care about people. That's why we create a culture where our team feels valued, supported, and inspired to grow.

Benefits include:

• Medical, Dental & Vision
• Paid Time Off
• 401(k) Retirement Plan
• Life Insurance
• Associate Wellness Program

If you're energetic, welcoming, organized, and love being the person everyone can count on, you could be the perfect first impression for Inspired Living!