Concierge

Sagora Senior Living; Fort Worth (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Sagora is seeking a Concierge at one of its senior living communities in Fort Worth, TX. Responsibilities include greeting guests, handling front desk operations, directing calls, and assisting staff while maintaining a welcoming, secure environment.

Requirements include a high school diploma or GED and at least 6 months of related experience, with strong customer service and communication skills. The role is PRN, on-site with a focus on Residents First.

Qualifications

• High school diploma/GED preferred.
• 6 months related experience preferred.
• Excellent customer service and organizational skills.
• Multitasking and time-management skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities

• Oversee front desk and greet guests.
• Manage the reception area to ensure effective telephone and mail communications to maintain a professional image.
• Direct calls and take messages as appropriate.
• Keep lobby area clean and presentable daily.
• Assist all associates as needed at the front desk.
• Make rounds around the community as necessary for security procedures.
• Provide basic and accurate information in-person and via phone/email.
• Respond to emergency boards as needed.

Skills

Customer service

Multitasking

Time management

Verbal communication

Written communication

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

ConciergeWill Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!Benefits:Company-paid telemedicine service for benefit-eligible team membersOn-Demand Pay – request a pay advance!Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!Health/ Dental/ Vision/ Disability/ Life InsuranceFlex Spending AccountDependent Care Flex PlanHealth Savings Account401(k) Retirement Savings Plan with company matching!Paid time off and Holiday payTeam Member Assistance Program – counseling services at the other end of the phone!Discounted Meal TicketsReferral Bonus Program – earn money for referring your friends!Tuition Assistance (for programs directly related to team member's position)Lasting relationships with our residents who have so much wisdom to share!Position Details:Community Name: Bristol Park At Eagle MountainAddress: 3141 Dalhart DrPhone number: [phone]Status: PRNShift:What does a Concierge at Sagora do?Oversee front desk and greet guestsManages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional imageDirect calls and take messages as appropriateKeep lobby area clean and presentable dailyAssist all associates as needed at the front deskMake rounds around community as necessary for security proceduresProvide basic and accurate information in-person and via phone/emailRespond to emergency boards as neededWhat do you need to be a Concierge?High school diploma/GED preferred6 months related experience preferredMultitasking and time-management skillsExcellent customer service and organizational skillsCompetency in Microsoft applications including Word, Excel, and Outlook.Maintain integrity and confidentialityExcellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.