Concierge

Sonata Delray Beach -; Delray Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Company-paid Life Insurance and Vol. D

Generous PTO and paid holidays

401(k) Retirement Savings Plan with公司

Job summary

Sonata Delray Beach is seeking a friendly Concierge to serve as the ambassador at the Community's front desk. You will greet residents and visitors, answer calls, screen access, and coordinate mail, packages, and transportation sign-ups in a supportive, resident-centered environment.

This on-site role requires a High School Diploma and excellent interpersonal skills. Weekend and holiday hours are required as part of a flexible schedule; medical, dental, vision coverage, Life Insurance, PTO, and

Qualifications

• High School Diploma required.
• Excellent interpersonal and communication abilities.
• Ability to relate to a variety of people and personalities.
• Flexibility to work weekends and holidays.

Responsibilities

• Serve as ambassador for the Community at reception.
• Answer and screen calls, greet visitors professionally.
• Maintain front desk operations and sign-in procedures.
• Handle mail, packages, and office supplies.
• Update emergency contacts and logs.
• Coordinate transportation sign-ups and special events.
• Support management with clerical tasks.

Skills

Interpersonal skills

Customer service

Communication skills

Multi-tasking

Education

High School Diploma

Job description

Inspiration lives here.See your future with us!

At Sonata Delray Beach we place a high emphasis on the overall wellbeing of our residents and believe in providing excellent care and customer service! Come be a part of the excitement as we continue our journey of touching lives in this beautiful community and premier work atmosphere!

If that's not reason enough, as a certified Great Place to Work for 8 years in a row, we proudly offer eligible team members:

• Medical, Dental and Vision benefits
• Company-paid Life Insurance and Voluntary Disability
• Generous Paid Time Off (PTO) Plan and paid holidays
• 401(k) Retirement Savings Plan with company match

info.flclearinghouse.com

This is an on-call position to cover as needed! Applicant must offer flexibility with his/her/their schedule!

Job Summary:

The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities asdefined in this procedure to assist in the administration of the Community.

Concierge Procedure:

Essential Functions:

• Provides positive first impression to all who enter the Community.
• Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
• Greets all visitors in a friendly, courteous, and professional manner.
• Screens and requires visitors to “sign in” at reception desk.
• Notifies Residents of visitors.
• Instructs Resident’s visitor according to Resident’s instructions.
• Receives and processes incoming mail.
• Accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned.
• Maintains and updates Emergency Phone Number Log and keeps log at frontdesk.
• Maintains and updates emergency contact information on each Resident andkeeps information at front desk.
• Assists managers with various clerical responsibilities.
• Pages staff as necessary.
• Takes RSVPs for special functions, as necessary.
• Oversees sign-up for scheduled transportation.
• Hands out maintenance requests forms and passes them onto EnvironmentalServices Director.
• Performs other duties as necessary, to include light housekeeping duties.

Compliance and Safety:

• Follows all emergency procedures.
• Understands all safety policies and procedures.

Communication:

• Communicates effectively with all staff.
• Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately.

Education/Experience/Licensure/Certification:

• High School Diploma required.
• Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities.
• Requires considerable initiative and judgment.
• Must have word-processing and clerical skills.
• Must be able to work flexible hours and participate in holiday activities.

Physical Requirements:

• Physically able to bend and reach.
• Physically able to sit for extended periods of time.

Miscellaneous:

• Required to work weekends and holidays as assigned.
• May be required to work on shifts other than the one for which hired.
• May be required to work extended hours (up to 16 hours per day).
• May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses.
• Could be subject to hostile and emotionally upset Residents due to mentalstatus.
• Background, criminal, and drug tests as required by HR policies and procedures.
• May be asked to submit to random drug test during employment.
• May have their picture taken and image used in social media or community advertising.
• May be video recorded from devices installed by families in residents’ apartments.