Concierge

Related Management Company; Chicago (IL); On-site; USD 42,000 - 47,000; Full time

Job summary

A premier real estate management company seeks a dedicated Overnight Concierge in Chicago. This role involves welcoming residents, providing exceptional customer service, and ensuring safety and security within the luxury building. Ideal candidates will possess hospitality experience and excellent communication skills.

Benefits

Local 1 Union Benefits

Qualifications

• Experience in hospitality, property management, or customer service required.
• Exceptional communication and interpersonal skills.
• Ability to multitask and remain composed in a fast-paced environment.

Responsibilities

• Greet residents and visitors warmly.
• Assist with requests, maintenance, and reservations.
• Monitor security systems and patrol premises.

Skills

Customer Service

Problem-Solving

Communication

Education

2 years experience in hospitality or customer service

Job description

Join to apply for the Concierge role at Related Management Company

2 days ago Be among the first 25 applicants

Join to apply for the Concierge role at Related Management Company

Get AI-powered advice on this job and more exclusive features.

Responsibilities

Related’s Luxury Building, The Row, located in Chicago, is seeking an Overnight Concierge to join their team.

Schedule:

Thursday - Monday, 11:00PM - 7:00AM

Responsibilities

Related’s Luxury Building, The Row, located in Chicago, is seeking an Overnight Concierge to join their team.

Schedule:

Thursday - Monday, 11:00PM - 7:00AM

Days Off: Tuesday and Wednesday

What You’ll Be Doing As a Residential Concierge

• Welcoming Ambassador: Greet residents and visitors with a friendly smile and genuine warmth. Your positive energy and exceptional customer service skills will set the tone for a welcoming atmosphere within the community.
• Problem-Solving: Be the go-to person for residents when they need assistance or have requests. From coordinating maintenance and repairs to assisting with reservations and deliveries, your resourcefulness and ability to handle challenges will be invaluable.
• Safety: Monitor security systems, conduct regular patrols, and promptly respond to any emergencies or concerns. Your watchful eye will keep our residents safe and sound, ensuring their peace of mind.
• Relationship Building: Foster a sense of community by creating opportunities for residents to connect and engage with one another.
• Teamwork: Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes
  

Compensation:

$21.35 hourly

Local 1 Union Benefits

Qualifications

WHO WE ARE LOOKING FOR

• You have 2 years prior experience in hospitality, property management or customer service.
• You have a contagious passion for creating happiness and spreading joy.
• You have exceptional communication and interpersonal skills to build rapport with residents and foster a sense of community.
• You are resourceful and have problem-solving abilities to handle any reasonable request or challenge.
• You have the ability to multitask and remain composed in a fast-paced environment.
• Bring it every day: Possess a readiness to execute on whatever task is thrown your way with a combination of hard work, grit, and perseverance.
• You have a flexible schedule and you are able to work non-traditional hours, including evenings and weekends.
• You know the importance of doing the right thing - always, in all ways, even when no one's watching.
• You champion belonging, empowering people to be their best selves at work and at home.
  
  
  

Are you ready to change lives and partner with us as a Residential Concierge? Great, APPLY NOW for immediate consideration - we can’t wait to speak with you!

Overview

Build Your Career with Related Management Company

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

Explore careers at www.Related.com

For details on our hiring policies and privacy practices, visit our Privacy Policy.

Related will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

Referrals increase your chances of interviewing at Related Management Company by 2x

Get notified about new Concierge jobs in Chicago, IL.

Part-time Receptionist Volkswagen of Downtown Chicago

Luxury Residential Security - Front Desk/Concierge

Customer Experience Concierge - US Based Remote

Resident Relations Specialist- Chicago IL

Administrative Front Desk Coordinator - Downtown Chicago

Workplace Experience Coordinator - Chicago IL

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.