CONCIERGE

Ortigas Land Sales Careers; Capitol (MT); On-site; USD 20,664 - 30,307; Full time

Job summary

Ortigas Land Sales Careers is seeking a dedicated Concierge for our Capitol Commons office to warmly welcome visitors, answer inquiries, and support daily administration. You will act as the ambassador of the company’s image, manage the switchboard, greet residents, coordinate courier traffic, and assist with a variety of office tasks, ensuring the reception area is impeccably maintained.

The ideal candidate has a Bachelor’s degree and at least 1 year in customer service within hospitality or

Qualifications

• Bachelor’s degree required.
• At least 1 year of experience in customer service, particularly in hospitality or real estate.
• Excellent communication, customer service, and people management skills.

Responsibilities

• Act as ambassador of the Company’s image as a high-quality service provider to clients, callers and visitors.
• Answer telephone calls and enquiries and direct them to the right personnel or extension.
• Take messages and ensure prompt follow-up.
• Greet and receive residents and visitors with prior appointments, noting names and informing staff of arrivals.
• Manage courier traffic and liaise with courier agents and staff on incoming/outgoing documents.
• Provide support on a variety of office/administrative functions.
• Promote a friendly and welcoming environment within the Office.
• Ensure reception area is impeccably maintained.
• Promote all services of OPMI to contacts.
• Be on call during emergencies or disruptions (power/water interruptions, typhoons).
• Carry out any other duties as directed by the corporate office.

Skills

Excellent communication

Customer service

People management

Education

Bachelor's degree

Job description

Concierge

Estate Business Unit

Capitol Commons

Date Posted: January 9, 2022

Responsibilities

• Act as the ambassador in communicating the Company’s image as a high-quality service provider to all clients, callers and visitors.
• Answer all telephone calls and enquiries that come through the telephone switchboard system and direct them to the right personnel, department or extension.
• Take messages from telephone callers whenever necessary or appropriate, pass on and/or follow up on such messages promptly and efficiently.
• Greet and receive residents and visitors who have prior appointments with staff members, noting down their names and informing the relevant staff members of the clients’ arrival.
• Manage the Company’s courier traffic, liaising between the courier agent and staff members in respect of incoming and outgoing documents/parcels.
• Provide support assistance on a variety of office/administrative functions.
• Extend ambassador role to promote a friendly and welcoming environment within the Office.
• Ensure that the reception area is in impeccable condition.
• Help promote all services of OPMI to all those whom you come in contact with.
• On call in times of calamities that may cause disruption in operation such as but not limited to power/water interruptions and typhoons.
• Carry out any other duties as directed by the corporate office.

Requirements

• A Bachelor's degree, any field.
• At least 1 year of experience in customer service, particularly in the hospitality or real estate industry.
• Excellent communication, customer service, and people management skills.