Concierge

Gilded Services LLC; California (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

Gilded Services LLC is seeking a Concierge to act as the face of the community and manage day-to-day operations. The role emphasizes excellent customer relations, clear communication, and self-motivation to complete tasks with minimal supervision.

The position requires lifting up to 50 pounds and the ability to respond to resident inquiries via phone and email. Prior concierge experience and adherence to professional attire are preferred traits in this client-facing role.

Qualifications

• Two+ years of experience in a customer service role

Responsibilities

• Check-in guests and vendors and ensure all visitors are permitted to enter the building
• Package Management and Notification
• Monitor building access points and complete building patrols
• Report Maintenance/Community issues to the Property Manager
• Complete Daily Activity Reports and Incident Reports
• Engage transients and contact authorities if needed
• Respond to resident inquiries via phone and email
• Maintain satisfactory attendance and punctuality
• Occasionally lift up to 50 pounds

Skills

Customer service

Communication

Multitasking

Professionalism

Job description

Job Description

Pay: $18.00 - $20.00 per hour
Job description:
As concierge, we serve as the face of the community and play an integral role in
managing the day-to-day operations. The ideal candidate will possess excellent
customer relations and communication skills, and will be able to complete tasks without much supervision. The candidate will work directly with the Directors of Gilded Services.

Job Duties

• Check-in guests and vendors and ensure all visitors are permitted to enter the building
• Package Management and Notification
• Monitor building access points and complete building patrols
• Report Maintenance/Community issues to the Property Manager
• Complete Daily Activity Reports and Incident Reports
• Engage transients and contact authorities if needed
• Respond to resident inquiries via phone and email
• Maintain satisfactory attendance and punctuality
• Occasionally lift up to 50 pounds

Basic Qualifications

Possess a strong level of professionalism and excellent communication skills
Ability to multi-task and provide creative solutions
At least two years of experience in a customer service role
Must be able to lift at least 50 pounds

Preferred Qualifications

Two years of experience as a Concierge
Gilded Services is an Equal Opportunity Employer.
** Please note, this position will require professional attire
** Gilded Services conducts drug and background screening for all hires