Concessions Supervisor: Lead Guest Experience & Team Ops

Compass Group USA; Ames (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking a Concessions Supervisor at Iowa State University to oversee concessions stands and lead staff during operating hours. You will ensure a pleasant guest experience while coordinating daily duties, cash handling, and safety compliance in a fast-paced environment.

The role emphasizes guest service, menu knowledge, and adherence to food safety guidelines, with opportunities to contribute to efficient operations at campus venues.

Qualifications

• Minimum of one year leadership experience.

Responsibilities

• Manage operations of multiple concession stands during operating hours.
• Greet and assist guests, answer questions, and ensure guest satisfaction.
• Understand menu offerings, presentation, and pricing.
• Ensure proper product control and inventory handling.

Skills

Leadership experience

Job description

Compass Group USA is seeking a Concessions Supervisor at Iowa State University to oversee concessions stands and lead staff during operating hours. You will ensure a pleasant guest experience while coordinating daily duties, cash handling, and safety compliance in a fast-paced environment.

The role emphasizes guest service, menu knowledge, and adherence to food safety guidelines, with opportunities to contribute to efficient operations at campus venues.