Concessions Supervisor — Guest Experience Lead (Part-Time)

Oak View Group; Orlando (FL); On-site; USD 39,000 - 41,000; Part time

Benefits offered by this job

401(k) savings plan

401(k) matching

Job summary

Oak View Group is seeking a Concessions Supervisor to oversee concessions service at events in Orlando, FL. The role requires ensuring guest satisfaction, supervising staff, and maintaining food and beverage operations throughout events.

The position is part-time with an hourly rate of $28.00–$30.00 and benefits. The candidate will support the Director of Concessions and help with training, inventory, and event operations.

Qualifications

• 2-3 years’ experience in a supervisory capacity in a food & beverage environment.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate and valid alcohol service permit as required by Florida law.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions related to POS and inventory.
• Proficiency in Excel, Word, Teams, and PowerPoint.

Responsibilities

• Supervise the setup and service of concessions food and beverage.
• Assist recording a guest’s order via the POS system.
• Observe guests to respond to requests and deliver excellent guest service.
• Ensure menus and products are stocked and ready at event start.
• Supervise setup of concessions functions, including beverages, snacks, and paper products.
• Train and coach new and current employees on SOPs in concessions.

Skills

Supervisory experience

Communication

Teamwork

Cash handling

Math skills

Office software

Tools

Excel

Word

Teams

PowerPoint

Job description

Oak View Group is seeking a Concessions Supervisor to oversee concessions service at events in Orlando, FL. The role requires ensuring guest satisfaction, supervising staff, and maintaining food and beverage operations throughout events.

The position is part-time with an hourly rate of $28.00–$30.00 and benefits. The candidate will support the Director of Concessions and help with training, inventory, and event operations.