Concessions Supervisor, American Family Field

Delaware North; Milwaukee (WI); On-site; USD 15,000 - 25,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition assistance

Job summary

Delaware North Sportservice at American Family Field in Milwaukee, Wisconsin seeks a Concessions Supervisor to lead team members and deliver exceptional guest service. The role focuses on supervising concessions staff, ensuring smooth operation and guest satisfaction during events.

The ideal candidate has 1–2 years of supervisory experience, is at least 18, and can obtain a Milwaukee Bartending License. Flexible scheduling including nights, weekends and holidays is required; weekly pay is

Qualifications

• 1–2 years of supervisory experience required.
• Experience in service/hospitality is a plus.
• Must be able to obtain Milwaukee Bartending License.
• Must be able to work a flexible schedule including nights, weekends and holidays.
• Must be at least 18 years old.

Responsibilities

• Assign duties to scheduled staff.
• Perform service tasks, assist guests, stock shelves, count inventory, and cashier duties when necessary.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review procedures and operations to improve service, performance or safety.
• Assist Concessions Manager with staff training and compliance.
• Monitor daily cleaning.
• Inform associates of policy or event changes.
• Complete pre-event responsibilities at assigned locations.
• Ensure locations shut down correctly before clearing staff.
• Other duties as assigned.

Skills

Supervisory experience

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at American Family Field in Milwaukee, Wisconsin. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

Pay

$15.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled staff.
• Perform some service tasks, such asassistingguests, stocking shelves, counting inventory, and cashier duties when necessary.
• Investigate and resolve complaintsregardingfood quality, service, oraccommodations.
• Review work procedures and operational problems todetermineways to improve service, performance, or safety.
• Assist Concessions Manager with staff training and compliance.
• Monitor daily cleaning.
• Ensure associates are kept informed of any changes in policies or events.
• Complete pre-event responsibilities at assigned locations.
• Ensure all assigned locations are shut down correctly before clearing staff.
• Other duties as assigned.

More about you

• Experience working in the service industry/hotels is a plus.
• At least one to two years of supervisory experience isrequired.
• Must be able to obtain a Milwaukee Bartending License.
• Must be able toworka flexible schedule, including nights, days, weekends, and holidays.
• Must be at least 18 years old.

Physical requirements

• Standing and walking for the entire length of the shift.
• Frequently required to reach up to 6-7 feet,twist atthe waist, bending, and squat.
• Pushing and pulling occasionally, to move equipment, stock, mops, and brooms.
• Exposed tooutdoors and variable temperatures.

Shift details

• Days
• Evenings
• Holidays
• Weekends

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel’s Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.