Concessions Stand Lead | Chase Field

Levy Restaurants; Phoenix (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join the dynamic team as a Concessions Stand Lead at Chase Field, where you'll manage frontline staff to ensure exceptional service during MLB events. In this part-time position, you'll oversee stand operations, maintain quality standards, and contribute to an unforgettable guest experience. Enjoy competitive wages, tips, and a vibrant work environment in sports entertainment.

Benefits

Instapay (early access to wages)

High interest savings through EVEN app

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Qualifications

• Previous experience in restaurant or sports entertainment industry.
• 1 year experience in a Lead role preferred.

Responsibilities

• Oversee frontline team members, delegate tasks, and conduct pre-shift meetings.
• Ensure proper stand setup, cleanliness, and quality standards are met.
• Collaborate with warehouse staff for product ordering and inventory management.
• Ensure compliance with food safety regulations.

Skills

Customer service

Leadership

Communication

Problem-solving

Multi-tasking

Job description

Join to apply for the Concessions Stand Lead | Chase Field role at Levy Restaurants

1 week ago Be among the first 25 applicants

Join to apply for the Concessions Stand Lead | Chase Field role at Levy Restaurants

+ Tip Eligible

Event Based Schedule - MLB Season

Levy Sector

Position Title: Concessions Lead

Pay Range: $19/hr - $20/hr + Tip Eligible

Event Based Schedule - MLB Season

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Job Summary

Join the excitement of game days and events at the iconic Chase Field, home of the Arizona Diamondbacks! We’re looking for enthusiastic individuals to become part of our Concessions team and help deliver unforgettable culinary experiences to our guests.

• Oversee frontline team members within assigned stand; delegate daily tasks, conducts Pre-Shift meetings with team to effectively communicate daily goals, updates, and assignments.
• Supervise stand operations; ensuring efficient operations and quality standards are met.
• Ensure proper stand setup, cleanliness, and organization of assigned stand daily.
• Collaborate with Warehouse staff for product ordering, stocking, and inventory management.
• Work closely with frontline and back-of-house teams to execute event-specific menu items, ensuring adherence to event specifications, recipes, and Levy Core Signature standards.
• Enforce safety standards and food safety compliance, including proper food handling, cross-contamination prevention, and maintaining safe food temperatures.
• Ensure all equipment and stations are properly cleaned and maintained, following safety procedures and sanitation guidelines. Supervise equipment usage and cleanliness.
• Assist with inventory management by monitoring stock levels; complete production logs, monitor portion control and waste/spoilage/gratis logs.
• Conducts accurate inventory counts daily and monthly.
• Collaborate with management, supervisors, and team members to ensure timely service and efficient operations.
• Assists with coordination of daily and event specific logistics and operations as required.
• Provide break coverage and fill staffing gaps in various Concessions roles as needed.
• Ensures excellent guest experience; deescalate and resolve guest complaints promptly.
• Operates POS system and oversee adherence to cash-handling procedures; completes end-of-event reconciliation and administrative duties.
• Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns and performance issues.
• Oversee support and temporary staff within stand, providing guidance and ensuring they adhere to operational and safety protocols.
• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.
• Performs other duties as assigned.
  
  

Required Skills:

• Excellent customer service skills; ability to interact professionally and effectively.
• Strong leadership, communication, and problem-solving skills.
• Ability to operate point-of-sale systems and cash-handling experience.
• Ability to multi-task in a fast-paced environment.
• Knowledge of food safety regulations, best practices, and sanitation requirements.
• This position may require the following valid certifications; ServSafe Food Certification, ServSafe Alcohol Certification, and Maricopa County approved Food Handler certification.
• Flexibility to work evenings, weekends, and holidays as required for stadium events.
  
  

Qualifications

• Previous experience in the restaurant and/or sports entertainment industry
• 1 years’ experience in Lead role preferred.
  
  

Physical demands:

• Ability to stand and walk for prolonged periods, ranging 6-12 hours, during events or as required by operational demands.
• Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.
• Exposure to heat, steam, and cold temperatures within the kitchen environment.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, stoop, and kneel as needed.
  
  

Apply to Levy today!

Levy is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program
  
  

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food & Beverages

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