Concessions/Catering

ASM Global; Rockford (IL); On-site; USD 18,000 - 28,000; Full time

Job summary

Legends Global is seeking Catering/Concession/Suite Staff for the BMO Center and Coronado Theatre to provide high-quality service at banquets, concessions, and events.

The role emphasizes guest satisfaction, teamwork, safety, and cleanliness, with duties including setup, serving, and maintaining standards during events. Must be flexible for extended hours, nights, weekends, and holidays; background checks and corporate requirements may apply.

Qualifications

• Attention to detail is essential.
• Strong customer service skills.
• Excellent oral and written communication.
• Basic math skills for handling transactions and counts.
• Ability to adapt to fast-paced event environments.

Responsibilities

• Serve food and beverages with high guest-service standards.
• Work as part of a team to meet event needs.
• Maintain safety and cleanliness in all areas.
• Assist with setup and breakdown of events.
• Build positive relationships with clients.
• Follow health codes and alcohol service rules.
• Available for extended hours, nights, weekends, and holidays.

Skills

Attention to detail

Customer service

Communication skills

Basic math skills

Adaptability

Job description

Summary

Legends Global, has an excellent and immediate opening for Catering/Concession/Suite Staff for BMO Center and Coronado Theatre. The primary function of Catering/Concession/Suite Staff is to provide a high-quality service for banquets, concessions, and events.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Serves food to guest with high level of customer service.
• Must understand and practice the concept of teamwork.
• Maintain high standards of safety and cleanliness in all areas.
• Must strive to provide guest with a memorable experience and exceed their expectations by anticipating their needs.
• Assist with preparation and set-up of event room when necessary.
• Establish and maintain positive client relationships.
• Ensure health codes are followed
• Prepares food and beverage for customer
• Follow all rules and regulations for serving alcohol.
• Perform other duties as assigned

Skills and Abilities

• Must have attention to detail.
• Must have good oral and written communication skills and understand instructions and guest request.
• Must have strong customer service skills.
• Must have basic math skills
• Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays, or unexpected events.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
• Daily lifting to 20 lbs., constant reaching, stooping, standing, and walking. Must be able to balance serving trays and have good manual dexterity.
• Required to move around the facility; to stand for long hours during events; talk and hear.
• This position requires work inside and outside of the building, parking lots included and some exposure to adverse conditions.
• Performing work through repetitive eye/hand coordination.

Note:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed. All Food & Beverage scheduling is dependent on The BMO Center and Coronado Theatre events calendar. Must be able to pass a background check and meet corporate minimum requirements

Applicants that need reasonable accommodations to complete the application process may contact [phone]

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.