Concessions Associate: Cash, Beverages & Guest Service

Oak View Group; Springfield (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching.

Job summary

Oak View Group in Massachusetts is seeking a Concessions Worker to prepare and serve concession items, beverages, and manage cash transactions with accuracy. The role emphasizes attendance, quality presentation, and guest service in a dynamic live entertainment setting.

The position is part-time, pays $15.00 per hour and is tip eligible. Experience in food service and cash handling is preferred, with opportunities to learn and grow within Concessions operations.

Qualifications

• High school diploma or equivalent preferred.
• Three or more months’ experience in the food service industry preferred.
• Previous cash handling experience preferred or willingness to learn to handle cash and operate a cash register.

Responsibilities

• Conduct the cash register sales by taking orders, building orders, and completing the transaction.
• Build orders, prepare food, and have knowledge in all areas of concessions operations.
• Responsible for maintaining stock and supply levels and communicating low-stock items to the Concessions Stand Manager.
• Listening and responding to customer requests or concerns
• Responsible for maintaining a clean and organized workspace, including but not limited to disposal of garbage & cleaning dishes.
• Serve beverages to guests, including alcoholic beverages, responsibly.
• Check guest’s ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Maintains sanitation, health, and safety standards in work areas.

Skills

Cash handling

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Job description

Oak View Group in Massachusetts is seeking a Concessions Worker to prepare and serve concession items, beverages, and manage cash transactions with accuracy. The role emphasizes attendance, quality presentation, and guest service in a dynamic live entertainment setting.

The position is part-time, pays $15.00 per hour and is tip eligible. Experience in food service and cash handling is preferred, with opportunities to learn and grow within Concessions operations.