Concessions and Beverage Supervisor

Prairie Meadows; Altoona (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

Prairie Meadows in Altoona, Iowa, is looking for a Concessions Supervisor to oversee the quick service food outlets involved in our racing program. The role involves supervising staff, ensuring food quality, and providing outstanding customer service.

The ideal candidate will have at least one year of food service experience and supervisory roles. Must possess excellent communication skills and knowledge of liquor handling laws. This position offers a dynamic environment with flexible hours including nights and weekends.

Qualifications

• Minimum one year of food service experience required.
• Minimum one year supervisory experience preferred.
• Excellent math and counting skills needed.

Responsibilities

• Supervise daily duties of staff in food outlets.
• Assist with hiring, training, and staffing levels.
• Monitor food quality and handle guest complaints.

Skills

Food service experience

Supervisory skills

Customer service skills

Knowledge of liquor handling laws

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Looking for a workplace with excitement and action year-round? Prairie Meadows is the place for you! We’re looking for a Concessions Supervisor who will assist in the management of the quick service food outlets, including those associated with our racing program.

Want a front row seat to all the excitement? Apply today!

Here’s what you’ll be responsible for:

• Supervise and coordinate daily duties of staff in The Paddock, Prairie Coffee Company, Hotel Café, Meadows Market, and concession stands associated with the live racing program, with focus on food and beverage quality andservice.
• Assist with hiring, training, coaching, and issuing discipline as needed and ensure staffing levels are adequate and meet budget requirements.
• Assist with inventory processes by ordering products and supplies, ensuring accuracy of deliveries and verifying inventory counts at the end of each month.
• Engage with the operations floor during service by checking in with guests, monitoring food quality and presentation, and handling complaints and requests by guests in a timely manner.

Requirements: High school diploma or equivalent preferred. A minimum of one year of food service experience required, and a minimum of one year of supervisory experience preferred. Excellent math, counting, and supervisory skills needed. Must have outstanding customer service skills and the ability to communicate and interact verbally and in writing with people of diverse backgrounds. Must have knowledge of liquor handling laws pertaining to distribution, security, and management of minor employees. Must possess knowledge of Iowa Department of Health laws and regulations. Must have working knowledge of Microsoft Office Suite and basic computer skills. Ability to stand and walk for long periods of time. Must be able to lift 50 lbs. and push carts up to 150 lbs. Must be able to work varied hours, including nights, weekends, and holidays.