Concessions

PMI Entertainment Group; Green Bay (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

PMI Entertainment Group is hiring for a part-time concessions role at the Resch Complex in Green Bay, WI. You will greet customers, prepare and sell food and beverage items, and process sales transactions in a fast-paced event setting.

Responsibilities include maintaining product quality, handling payments, and upholding cleanliness and customer service standards. This role requires availability for days, nights, weekends, and holidays with standing for extended periods.

Qualifications

• High school education or equivalent.
• Approximately 3-6 months of food & beverage experience to understand food prep, sales, and customer service.
• Basic arithmetic for cash transactions.
• Interpersonal skills to maintain positive customer relations.
• Knowledge of clean housekeeping practices in food areas.
• Proficient with kitchen equipment such as ovens, fryers, grills.
• Ability to work days, nights, weekends, and holidays per event schedule.
• Ability to stand for extended periods.
• Correctable eyesight to read numbers (20/20).
• Ability to add, subtract, multiply and divide whole numbers.
• Effective communication and listening skills.
• Ability to remain calm under high-stress conditions.

Responsibilities

• Greet customers and fill orders; process sales transactions.
• Prepare and sell food and beverages for events at the Resch Complex.
• Maintain quality presentation of food products as directed.
• Handle payment transactions following proper procedures.
• Provide superior customer service while keeping area clean.
• Create a positive work environment for the team.

Job description

Job Details: Job Location: Resch Complex - On-Site - Green Bay, WI 54304, Department: Food & Beverage
Reports to: Concessions Manager
Supervises Others: No
DOL Status: Part-Time; Events-Based
Exemption Status: Hourly; Non-Exempt

General Summary:

Responsible for preparing and selling food and beverage products in assigned concession stand area(s). Greet customers, fill orders, and process sales transactions.

Job Description:

• Demonstrates and embodies PMI Entertainment Group Culture and Customer Service values.
• Responsible for preparing and selling food and beverage for various events in the Resch Complex.
• Maintains a quality and consistent presentation of food products as directed by the Food & Beverage department staff.
• Handles product sales transactions in the assigned concessions stand.
• Completes payment transactions in accordance with proper procedures.
• Provides superior customer service.
• Maintains a clean and presentable work area.
• Creates a positive work environment.

Qualifications: Knowledge, Skills and Abilities Required:

• Knowledge of sales at a level normally acquired through completion of a high school education.
• Approximately 3-6 months of previous food and beverage experience to gain an understanding of food preparation, sales, and customer service.
• Analytical skills needed to process cash transactions.
• Interpersonal skills required to maintain positive customer relations when gathering and exchanging information.
• Knowledge of good housekeeping practices in areas where food is stored, prepared, served, or dispensed.
• Must be proficient in operating and maintaining a variety of kitchen equipment such as ovens, fryers, grills, etc.
• Ability to workdays, nights, weekends, and holidays as dictated by event schedule.
• Requires working in a fast-paced environment with irregular hours, as dictated by schedule of events. Requires standing for extended periods of time.
• Requires eyesight correctable to 20/20 to read numbers.
• Must be able to add, subtract, multiply and divide whole numbers.
• Ability to give, receive, and analyze information and process orders.
• Occasional high stress work when dealing with customers and peak service volumes.Must understand people and be able to communicate effectively with them.
• Requires hearing within normal range to communicate with staff and customers.

PMI Entertainment Group is an Aff ...