Concession Worker- Community Center

City of Cleveland Heights; Kentucky; On-site; USD 12,000 - 18,000; Full time

Job summary

The City of Cleveland Heights seeks a Concessions Worker to deliver friendly, fast-service at events. You will greet guests, take food and beverage orders, and operate the POS to process payments with accuracy.

Responsibilities include maintaining cleanliness, stocking items, and ensuring high quality during each shift, while complying with sanitation standards and safety guidelines. This is a part-time role with hours at Kentucky venues.

Qualifications

• Experience greeting guests and taking orders.
• Ability to operate POS system and process payments.
• Strong teamwork and customer-service orientation.

Responsibilities

• Greet guests and take orders for food and beverages.
• Prepare simple foods and beverages following recipes and portion standards.
• Accept payments from guests and balance cash/transactions.

Skills

Guest greeting

POS cash handling

Teamwork

Basic math

Job description

The Concessions Worker is responsible for providing excellent customer service in a fast-paced environment by greeting guests, taking food and beverage orders, and ensuring a pleasant experience. This role involves operating the Point of Sale (POS) system, processing transactions, and handling cash and electronic payments.

Essential Job Functions:

• Responsible for greeting guests and taking orders for food and beverage products.
• Responsible for preparing simple foods and beverages utilizing the company recipes and portion standards. Maintain the highest quality standards and portion consistency.
• Responsible for accepting payment from guests.
• Responsible for keeping the work area and surroundings clean using sanitation standards.
• Responsible for memorizing the product menu available at each concession location.
• Assist in clean up and break down of the concession area at the end of the event.
• Responsible for maintaining quality and production standards on all menu items. Food must be fresh and of high quality when served to the guests.
• Maintains sanitation, health, and safety standards in work areas.
• Ensures that all work areas and equipment are clean, food products are properly stored, utensils are clean and put away and floor is swept and mopped at end of shift.

Knowledge, Skills and Abilities:

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business‑like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team‑oriented, fast‑paced, event‑driven environment.
• Ability to calculate basic math functions (addition, subtraction, division, multiplication, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory

ADDITIONAL INFORMATION:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The City of Cleveland Heights is proud to be an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.