Concession Lead Supervisor

Levy Restaurants; Richmond (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Even app high interest savings

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants is seeking a Concessions Lead Supervisor for CarMax Park to guide guest interactions and run the concession operation with a focus on safety, service, and efficiency. You will manage staff, oversee inventory, and ensure the menu is delivered accurately and promptly.

The role requires coordinating with directors pre-event, supervising during events, and ensuring compliance with food safety standards while maintaining a high-quality guest experience.

Responsibilities

• Direct and respond to guest questions and needs at the assigned concession stand, bar, or portable carts.
• Lead and organize operations to deliver a safe and friendly atmosphere at the location.
• Ensure understanding of the menu and timely delivery of food.
• Strictly follow food safety guidelines and oversee setup/breakdown.
• Meet with directors before events; supervise staff during check-ins and breakdown.
• Assist with inventory and product management, record inventory accurately.
• Display and merchandise products appropriately and upsell where possible.
• Support concessions outreach and volunteers during events and assist with food prep when needed.

Job description

Levy Sector

Position Title: Concessions Lead Supervisor - CarMax Park

Pay Range: $20.00 to $22.00

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

The Concession Lead Supervisor is responsible for directing and responding to guest questions and needs. The Supervisor is responsible for leading and organizing the operations at assigned concession stand, bar, and/or portable carts to deliver a safe and friendly atmosphere at that one location. The Supervisor should understand the content of the menu and ensure the timely delivery of food. Strict following of food safety guidelines are required. The Supervisor oversees the setup and breakdown of the event once it is concluded.

Key Areas of Responsibility

• Meet with the directors before the event to go over details.
• Supervises staff during check-ins and breakdown for the zone that they cover.
• Helps with inventory and product management for the stand.
• Ability to record inventory for various concessions locations accurately and timely including but not limited to before, during and after events and monthly inventory.
• Ensures products are displayed and merchandised appropriately in their assigned locations throughout the event.
• Supports concessions non-profit organizations and volunteers during events, and assists with food preparation when necessary.
• Ensures all food and beverage is properly displayed and maintained throughout the event.
• Ensures proper control and handling of all inventory and equipment.
• Knowledgeable on all menu offerings .
• Establishes rapport with guest and understands suggestive and upselling techniques.
• Thoroughly complete all event set-up and breakdown responsibilities within timelines provided.
• Understands all event paperwork and reports.
• Adheres to location appearance guidelines.
• Employs good safety and sanitation practices.
• Follows responsible alcohol service policies.
• Other duties as assigned.

Essential Job Duties

• Stand for long periods of time and be able to activly engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
• Lift/move materials and equipment up to 50 pounds.
• Move from sitting to standing position easily and quickly.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, the link below provides paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf