Concession Lead Supervisor

Compass Group USA; Richmond (VA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is hiring a Concessions Lead Supervisor for CarMax Park. The role directs concessions operations, supervises staff, and ensures safe, timely food delivery while maintaining clean service areas and effective inventory control.

We value guest-friendly service, upselling techniques, and strong teamwork. The position offers opportunities to grow within a large hospitality organization and participate in iconic event experiences.

Qualifications

• Direct and respond to guest questions and needs.
• Lead and organize operations at concession stand, bar or carts.
• Understand menu content and ensure timely delivery of food.
• Follow food safety guidelines and maintain cleanliness.

Responsibilities

• Meet with directors before events to review details.
• Supervise staff during check-ins and breakdown for the zone.
• Assist with inventory and product management for the stand.
• Record inventory before, during and after events and monthly.
• Ensure products are displayed and merchandised properly.
• Support concessions non-profit organizations and volunteers.
• Maintain safety and sanitation practices throughout the event.
• Stand for long periods and engage with guests.

Skills

Guest rapport

Upselling techniques

Staff supervision

Inventory management

Food safety

Job description

Select how often (in days) to receive an alert:

Position Title: Concessions Lead Supervisor - CarMax Park

Pay Range: $20.00 to $22.00

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

The Concession Lead Supervisor is repsonsible for directing and responding to guest questions and needs. The Supervisor is responsible for leading and organizing the operations at assigned concession stand, bar, and/or portable carts to deliver a safe and friendly atmosphere at that one location. The Supervisor should understand the content of the menu and ensure the timely delivery of food. Strict following of food safety guidelines are required. The Supervisor oversees the setup and breakdown of the event once it is concluded.

Key Areas of Responsibility:

• Meet with the directors before the event to go over details.
• Supervises staff during check-ins and breakdown for the zone that they cover.
• Helps with inventory and product management for the stand.
• Ability to record inventory for various concessions locations accurately and timely including but not limited to before, during and after events and monthly inventory.
• Ensures products are displayed and merchandised appropriately in their assigned locations throughout the event.
• Supports concessions non-profit organizations and volunteers during events, and assists with food preparation when necessary.
• Ensures all food and beverage is properly displayed and maintained throughout the event.
• Ensures proper control and handling of all inventory and equipment.
• Knowledgeable on all menu offerings .
• Establishes rapport with guest and understands suggestive and upselling techniques.
• Thoroughly complete all event set-up and breakdown responsibilities within timelines provided.
• Understands all event paperwork and reports.
• Adheres to location appearance guidelines.
• Employs good safety and sanitation practices.
• Other duties as assigned.
• Stand for long periods of time and be able to activly engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
• Lift/move materials and equipment up to 50 pounds.
• Move from sitting to standing position easily and quickly.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.