Concession Cook - Goodies on Demand

Wynn Las Vegas; Las Vegas (NV); On-site; USD 35,000 - 50,000; Full time

Job summary

Wynn Las Vegas is seeking a Cook responsible for preparing food orders and providing excellent customer service in a high-volume environment. The role includes maintaining cleanliness, organizing work areas, and ensuring food safety standards are met.

Qualified candidates should have a minimum of three years culinary experience, strong communication skills, and a passion for service. The position requires multitasking abilities and a "whatever it takes" attitude to exceed guest expectations.

Qualifications

• Minimum of three years culinary experience in a similar role.
• Strong guest service experience in a high volume setting preferred.
• Ability to work under pressure with good judgement.

Responsibilities

• Provide exceptional guest service experience per Wynn service standards.
• Take, prepare, and finish food orders on guest‑facing stations.
• Maintain cleanliness and sanitation of work areas.

Skills

Verbal communication in English

Culinary knowledge

Attention to detail

Teamwork

Customer service

Knife skills

Multitasking

Education

Culinary training degree

Job description

Cook – Concession works on all guest‑facing stations within the outlet and is responsible for greeting, interacting, taking food orders, and executing food preparation while providing excellent customer service as defined by outlet standards. Accountability of this position also includes completing side work, unloading and storing warehouse deliveries, conducting product inventories, and maintaining quality standards, cleanliness and sanitation of work areas and operating kitchen equipment in accordance with state and local health and food safety regulations.

Job Responsibilities

• Provide exceptional guest service experience per Wynn service standards.
• Promptly greet guests with a smile and friendly demeanor. Engage positively by maintaining eye contact, interacting enthusiastically, and communicating professionally with customers.
• Use proficient product knowledge to apply suggestive selling techniques and address inquiries.
• Take, prepare, and finish food orders on guest‑facing food stations.
• Meet quality standards and maintain the cleanliness and sanitation of the work areas and equipment in accordance with Health Department standards.
• Properly label all products to ensure safekeeping and sanitation.
• Apply adept knife skills required for preparation.
• Break down work station and complete closing duties, which include but are not limited to returning all food items to the proper storage areas, rotating all returned product, wrapping, covering, labeling and dating all items being put away, straightening up and organizing all storage areas, cleaning up and wiping down food prep area, reach‑in and walk‑ins.
• Maintain accurate inventories while informing management of restocking needs to prevent product shortages.
• Notify the chef on duty prior to end of shift if unable to complete assigned task(s) within allotted time.
• Abide by the food and beverage guest‑facing dress code standard.
• Perform all other duties as assigned by management.

Qualifications

• Candidates must be able to verbally communicate professionally in English, read and follow recipes, and complete basic mathematical calculations. Second language is preferred, but not required.
• Minimum of three years culinary experience in a similar role; preferably in a high volume, luxury hotel/restaurant, scratch‑cooking environment is preferred, but not required.
• Minimum of one year guest service experience in a high volume environment is preferred, but not required.
• Demonstrated ability to organize and work independently and as part of a team.
• Must possess outstanding organizational and interpersonal skills, as well as excellent attention to detail.
• Must be enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Ability to multi‑task in a fast‑paced environment and think dynamically while being attentive to customers.
• Must have the ability to handle cash transactions on a point of sale system.
• Must exhibit extensive sanitation and culinary knowledge and accurate knife skills.
• Requires the ability to work in an organized fashion and within a team environment.
• Ability to work well under pressure, be a logical thinker, remain calm and resolve problems using good judgement.
• Must possess a positive, “whatever it takes” attitude.
• Must have an open mind and willingness to learn new processes and concepts.
• Must possess the ability to prioritize and follow through in order to meet deadlines.
• Must be able to obtain any necessary work cards for the position prior to start and maintain those cards during the course of employment.
• Culinary training degree is preferred, but not required.
• Candidates must be a minimum of 18 years of age.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.