Concession Cashier- (Part-Time)

Muckleshoot Casino Resort; Auburn (WA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Complimentary meals

Covered team member parking

Company-paid gaming licenses (Class A 

Class B)

Job summary

Muckleshoot Casino Resort is seeking team members who excel in guest service and can work in a fast-paced environment. You will assist with food and beverage preparation, explain daily specials, and ensure a positive guest experience.

The role requires cash handling, accuracy in transactions, and adherence to health, safety, and sanitation guidelines. Applicants should be able to obtain a WA Class B gaming license and maintain a health card/food handler permit.

Qualifications

• 1 year counter serving experience preferred.
• Must maintain a valid WA State Health Card/Food Handler's Permit.
• Ability to obtain a Class B gaming license.
• Cash handling experience preferred.

Responsibilities

• Provide excellent guest service in a fast-paced environment.
• Prepare food and beverages and assist with menu items.
• Maintain cleanliness of concession counters and displays.
• Handle cash transactions and reconcile end-of-shift totals.
• Deliver orders to guests and explain daily specials.

Skills

Customer service

Cash handling

POS experience

Food service

English fluency

Job description

• Competitive salary of $18.20/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.

What's In It For You

• Competitive salary of $18.20/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.
• Company-paid gaming licenses (Class A & Class B)

What You’ll Do

• Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
• Accurately responds and attends to guest requests including preparing food and beverage items, wrapping food products, and planning them in display cases.
• Prepare and maintain concession counter cleanliness, before, during and after guests are served.
• Assists guests with selection of food and beverage items (i.e., explaining daily specials or answering preparation questions).
• Follow standards for display cases; maintains, cleans, and restocks as needed.
• Ensure guest satisfaction by delivery of food in an efficient and friendly manner, as deemed by outlet, may call out guest for counter pick up, or deliver to table.
• Follow cash handling and cash register procedures.
• Reconciliation of daily “end of shift” financial transactions.
• Perform assigned daily and weekly cleaning tasks.
• Inform management of guest requests, inventory shortages, replenishment needs and food spoilage.
• Follow health, safety, and sanitation guidelines for all products.
• Provide excellent guest service to ensure a positive guest experience.
• Creates, maintains, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Other duties as assigned.

What You’ll Bring

• Ability to obtain a Class B gaming license.
• Must maintain a valid WA State Health Card/Food Handlers Permit.
• 1 (one) year counter serving experience preferred.
• Cash handling experiences preferred.

How You’ll Be Successful

• Knowledge of all beverages, and the ability to make flavored and other specialty drinks with consistency.
• Knowledge of health & safety standards, and safety regulations as required.
• Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
• Ability to follow specific instructions. Read, write, and speak English fluently.
• Ability to learn and use technical equipment (espresso machine).
• Ability to handle stress under pressure.
• Ability to provide quality guest service.
• Ability to accurately exchange money with the guests.
• Ability to reconcile all cash and money at the end of the day.
• Ability and willingness to maintain a clean, healthy, and safe working environment.
• Ability to work independently, with minimal supervision.