Concession Cashier

Legends Global; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global at Mohegan Arena is seeking a Concession Cashier to sell menu items and operate the POS system during events. The role requires strong customer service, basic math, and the ability to handle cash and credit card transactions.

Work includes setting up stands, serving guests, upselling, and assisting with break-downs. A flexible schedule, including nights, weekends, and holidays, is required.

Qualifications

• Experience in food service or concessions preferred.
• Must perform basic math and handle money accurately.
• Familiarity with credit card transactions.
• Knowledge of food handling and safety procedures.
• Ability to read and communicate clearly.
• Willingness to work nights, weekends, and holidays.
• Reliable transportation to arena location.

Responsibilities

• Assist in setup of the concession stand and portable locations before events and help with food prep.
• Take guests' orders, assemble orders, and cash out using the POS system.
• Handle credit card transactions and maintain accurate cash handling while ringing sales.
• Provide excellent customer service by interacting with patrons in a friendly, professional manner.
• Upsell items to increase order value.
• Assist with stand breakdown and cleaning after events, including counters and equipment.
• Check IDs for alcoholic beverage sales and refuse service to intoxicated patrons.
• Perform other duties as assigned by supervisors.

Skills

Customer service

Basic math

Credit card ops

Food handling

Communication

Flexible schedule

Transportation

POS experience

Tools

POS system

Job description

POSITION SUMMARY

This position is responsible for selling concession menu items at the concession stands or portable concession locations using the POS system.

JOB TITLE

Concession Cashier

COMPANY

Legends Global

DEPARTMENT

Food & Beverage

FACILITY

Mohegan Arena @ Casey Plaza

REPORTS TO

Concession Supervisors

FLSA

Part-Time, Hourly/Non-Exempt

POSITION SUMMARY

This position is responsible for selling concession menu items at the concession stands or portable concession locations using the POS system.

POSITION RESPONSIBILITIES

• Assists in the setup of the concession stand or portables before the event and helps in food prep, i.e., filling pretzel warmers, wrapping or traying hot dogs, setting up the condiment stations, icing down soda towers, and any other duties as requested
• Takes guests’ food orders, assembles order, and cashes out the transaction using the POS system
• Handles credit card transactions while maintaining accurate cash handling procedures at all times, ringing all sales into the register
• Provides great customer service by interacting with patrons in a pleasant and professional manner
• Tries to up sell all customer orders
• Helps with the stand break down and clean up upon closing, i.e., cleaning condiment counter, wiping down front counter and equipment
• Checks IDs for alcoholic beverage sales and refuses service to all visibly intoxicated patrons
• Performs other tasks as assigned

WORK CONTACTS

Event day contact with the Concession Stand Supervisor, Food & Beverage and Arena Staff, and Arena Guests

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

PHYSICAL EFFORT

This position requires stooping and lifting, substantial standing and walking. Must be able to lift up to 30 lbs to the waist

WORKING CONDITIONS

Works primarily behind a concession stand or portable location using the POS system

QUALIFICATIONS

• Must possess excellent customer service skills
• Must possess basic math ability to accurately count inventory and handle money; must pass a HireRight Background Check in compliance with company policy
• Must possess knowledge of credit card operations and/or inventory management systems
• Must possess knowledge of basic food preparation and food handling procedures
• Must possess the ability to follow directions and effectively perform the necessary work
• Must possess the ability to lift up to 30 pounds to the waist and stand for long periods of time
• Must possess a positive attitude and a clean, neat appearance
• Must possess the ability to work hours as dictated by events
• Must possess the ability to work a flexible schedule to include days, nights, weekends, and holidays, work as a team, and have reliable transportation
• Must possess the ability to read, write, and communicate effectively
• Must practice safe work habits, follow all safety policies, procedures, and regulations, and complete any company-wide safety training and any additional job specific training
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

This job description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. The company reserves the rights to modify, supplement, delete, or augment the duties and responsibilities specified in the position description, in the company’s sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

Legends Global/Mohegan Arena is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.