Concession Cashier

Muckleshoot Casino Resort; Auburn (WA); On-site; USD 20,684 - 29,459; Full time

Benefits offered by this job

Competitive salary

Fully paid medical, dental, and vision coverage

Complimentary meals

Employer-paid life insurance

Retirement plans

Job summary

Muckleshoot Casino Resort in Auburn, WA is hiring for a position focused on providing excellent guest service in food and beverage. Responsibilities include preparing food items, maintaining cleanliness, and following cash handling procedures. Candidates should possess at least a year of counter-serving experience and a valid WA State Health Card/Food Handlers Permit. The job offers a competitive salary with bonuses and comprehensive benefits including health coverage and paid meals.

Qualifications

• 1 year of counter serving experience preferred.
• Must maintain a valid WA State Health Card/Food Handlers Permit.
• Ability to obtain a Class B gaming license.

Responsibilities

• Demonstrate excellent guest service and professionalism.
• Respond to guest requests and prepare food and beverage items.
• Maintain cleanliness of concession counter.
• Follow cash handling and register procedures.
• Ensure guest satisfaction with food delivery.

Skills

Guest service excellence

Cash handling

Ability to follow instructions

Knowledge of health and safety standards

Education

Valid WA State Health Card/Food Handlers Permit

Class B gaming license

Job description

Description

What's In It For You

• Competitive salary of $18.20/hr. with discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class A & Class B)
• Variety of additional voluntary benefits and retirement plans.

What You'll Do

• Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
• Accurately responds and attends to guest requests including preparing food and beverage items, wrapping food products, and planning them in display cases.
• Prepare and maintain concession counter cleanliness, before, during and after guests are served.
• Assists guests with selection of food and beverage items (i.e., explaining daily specials or answering preparation questions).
• Follow standards for display cases; maintains, cleans, and restocks as needed.
• Ensure guest satisfaction by delivery of food in an efficient and friendly manner, as deemed by outlet, may call out guest for counter pick up, or deliver to table.
• Follow cash handling and cash register procedures.
• Reconciliation of daily 'end of shift' financial transactions.
• Perform assigned daily and weekly cleaning tasks.
• Inform management of guest requests, inventory shortages, replenishment needs and food spoilage.
• Follow health, safety, and sanitation guidelines for all products.
• Provide excellent guest service to ensure a positive guest experience.
• Creates, maintains, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Other duties as assigned.

What You'll Bring

• Ability to obtain a Class B gaming license.
• Must maintain a valid WA State Health Card/Food Handlers Permit.
• 1 (one) year counter serving experience preferred.
• Cash handling experiences preferred.

How You'll Be Successful

• Knowledge of all beverages, and the ability to make flavored and other specialty drinks with consistency.
• Knowledge of health & safety standards, and safety regulations as required.
• Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
• Ability to follow specific instructions. Read, write, and speak English fluently.
• Ability to learn and use technical equipment (espresso machine).
• Ability to handle stress under pressure.
• Ability to provide quality guest service.
• Ability to accurately exchange money with the guests.
• Ability to reconcile all cash and money at the end of the day.
• Ability and willingness to maintain a clean, healthy, and safe working environment.
• Ability to work independently, with minimal supervision.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.