Concession Attendant - Peak New York

Tao Group Hospitality; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality group is seeking a Concession Attendant to provide excellent customer service in a fast-paced environment. The role involves preparing food and drinks, maintaining cleanliness, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and the ability to work as part of a team. This full-time position offers an exciting opportunity to be part of a dynamic team in the vibrant New York hospitality scene.

Qualifications

• Knowledge of food and beverage service and ingredients.
• Ability to work in a fast-paced environment.

Responsibilities

• Prepare and serve food and beverage items.
• Provide prompt and efficient customer service.
• Clean and sanitize workstations and equipment.

Skills

Communication

Teamwork

Customer Service

Education

Knowledge of NYC DOH regulations

POS Knowledge

Job description

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Job Description

The Concession Attendant prepares food and drinks for customers. Specific food offerings and job duties vary, depending on the location and type of concession stand.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

1. Provide warm hospitality to all guests, provide prompt, efficient and timely customer service within a fast-paced environment, setting your main focus of the service operation to be speed and precision
2. Take accurate orders from guests in queue, prepare and serve food & beverage items, prepare bill and take payments.
3. Perform opening, closing and running side work.
4. Clean & sanitize all surfaces, equipment, and workstations as necessary or on a schedule which will be set by management.
5. Have an in-depth knowledge of the ingredients and how to service the food and beverage items to enable you to answer customer questions with confidence.
6. Organize Food and Beverage display/ counter area to standards and restock all items to meet min par stock levels.
7. Work as a team with other servers, server assistant and food runner to provide better service.
8. Loading and unloading equipment to designated areas as required.
9. Transportation of equipment using hand trucks, dollies, or other moving equipment.
10. Navigate equipment through tight spaces and around obstacles safely.
11. Assist in the setup and installation of equipment at the destination.
12. Follow specific instructions for proper placement and configuration.
13. Assist and/ or complete additional tasks as assigned

Education/Working Knowledge

• Knowledge of NYC DOH regulations
• POS Knowledge
• Ability to work within a team, communication skills

Skills / Physical Demands / Work Environment / Schedule

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 50 lbs.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

Required

Preferred

Job Industries

• Other

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Hospitality