Concept Attendant (FT/Flexible)- Chef Geoff's (Dulles Airport)

Concessions Intl Brand; Virginia (MN); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Concessions Intl Brand is seeking a front-line team member to deliver superior guest service in a fast-paced environment. You will greet guests, handle cash, process orders, and assist with food preparation while maintaining high cleanliness and safety standards.

Responsibilities include serving customers, following proper cash handling procedures, and ensuring all equipment and surfaces are clean. The role requires the ability to stand for long periods and communicate effectively in English.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions and effectively communicate information to customers and coworkers in English.
• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, fractions and decimals.
• Must be able to stand and walk for extended periods and perform repetitive motions as part of the job.

Responsibilities

• Provide superior guest service by greeting guests, recognizing needs, and delivering friendly service.
• Process guest transactions and accept payments with accuracy.
• Assist with food preparation and cooking as required and maintain food safety standards.
• Maintain cleanliness of work areas, tables, counters, and equipment; perform dishwashing and stock supplies as needed.
• Follow safe food handling practices and report equipment malfunctions to management.

Skills

Cash handling

Guest service

Communication

Education

High school diploma or GED

Job description

Purpose/Position Summary:

Support the operation to deliver Superior Guest Service by performing duties which includes: completing guest transactions, assisting with food preparation and cooking, and cleaning. Adhere to company policies related to standard operating procedures and cash handling.

Key Responsibilities:

1. Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards.
2. Communicates, explains and suggestively sell menu offerings, products, and promotions to guests.
3. Verifies cash drawer/bank and completes appropriate paperwork.
4. Processes orders and accepts payments.
5. Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards.
6. Performs food preparation duties in accordance with company standards.
7. Maintains cleanliness of area which includes trash removal, dishwashing, sweeping and mopping floors, cleaning tables, countertops, food prep area, display cases and equipment and stock supplies as needed.
8. Follows safe food handling and proper hygiene practices.
9. Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
10. Performs opening and/or closing side works according to established checklists.
11. Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Previous Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read and comprehend simple instructions and effectively communicate information individually and in small group situations to customers and co workers. Ability to understand the English language both written and verbal.

Mathematical Skills:

Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability:

Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate in verbal and written forms, and visually navigate through the unit. While performing the duties of this job, the employee is regularly required to continuously stand and walk. Use hands for lifting and carrying (0-60 lbs.) including frequent reaching, grasping, pushing and pulling; and stooping and bending. Frequent immersion of hands in water and other cleaning agents.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.