Concentra Engineer II, Control-M

Concentra; Addison (TX); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

401(k) Match

Medical, Vision, Dental plans

Tuition Reimbursement

Paid Time Off

Commuter Benefits

Employee Discounts

Job summary

Concentra seeks a skilled Engineer II, Control-M to design, develop, and maintain Control-M solutions, aligning with ITIL standards. You will collaborate with IT teams to implement new features, monitor health, and ensure data accuracy for reporting and dashboards.

The role requires 4+ years with Control-M administration and automation within regulated environments, plus a strong understanding of encryption, SFTP, and governance practices.

Qualifications

• Education: Bachelor’s Degree in Computer Science or equivalent experience.
• 4+ years of hands-on Control-M job automation in a regulated enterprise environment.
• 4+ years of Control-M administration.
• Familiar with Control-M components (EM, Agent, CM) and advanced job types.
• Experience with PGP encryption and key management (GnuPG).
• Experience in business process analysis and workflow automation.
• Familiarity with Agile/Scrum methodologies.

Responsibilities

• Design, develop, and implement Control-M solutions with consistency and quality.
• Collaborate with developers, administrators, and stakeholders on Control-M usage.
• Conduct code reviews and enforce coding standards.
• Monitor and support Control-M platform administration tasks (monitoring, upgrades, access).
• Document requirements, user stories, processes, and SOPs; translate business needs into technical specs.
• Define reporting needs and build dashboards for business insights.

Skills

Control-M

Agile/Scrum

Analytical thinking

Communication

Teamwork

Education

Bachelor’s degree in Computer Science

Experience in lieu of degree acceptable

Tools

GnuPG

PGP encryption

Control-M components (EM/Agent/CM)

SFTP

Job description

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Engineer II, Control-M is responsible for the design, development, implementation, administration, and maintenance of solutions using the Control-M platform. This role blends technical expertise with analytical skills to translate business requirements into effective solutions and provide technical guidance to the development team. The Engineer I, Control-M will bridge the gaps between IT business needs and the platform. They support the gathering of requirements, analyze processes, and ensure the successful implementation of SFTP and the Concentra Digital Connectivity strategy. The individual will ensure alignment with ITIL best practices, organizational standards, and support the platform's roadmap and strategic direction.

Responsibilities

• Work with business users to understand needs and evaluate new, unused, or not fully leveraged features and recommend for consideration in an upcoming release or inclusion in the roadmap.
• Design, development, administration, and implementation of Control-M solutions, ensuring quality and consistency.
• Collaborate with developers, administrators, and stakeholders on the use of Control-M.
• Conduct code reviews, enforce coding standards, and contribute to continuous improvement initiatives.
• Support Control-M platform administration tasks such as monitoring, upgrades, and access management.
• Document business requirements, user stories, process flows, acceptance criteria, SOPs, training, etc.
• Translate business needs into functional and technical requirements for Control-M.
• Advise on the application of Control-M on workflow and process improvements.
• Align Control-M capabilities with ITIL and industry best practices.
• Stay updated with the latest Control-M features, functionalities, and trends and provide recommendations for improvement and innovation.
• Collaborate and comply with governance and steering committees.
• Involvement with system testing, QA testing, user acceptance testing (UAT), and deployment.
• Define reporting needs, key metrics, and build dashboards for business insights.
• Monitor Control-M production health and provide dynamic notifications when needed.
• Ensure data accuracy and compliance with business reporting standards.
• Prepare for user training sessions to enhance adoption.

Qualifications

• Education Level: Bachelor’s Degree ; Major: Computer Science
• Experience in lieu of required education is acceptable
• 4+ years of hands-on experience with Control-M job automation in a regulated enterprise environment.
• 4+ years of Control-M administration.
• Good understanding of Control-M components (EM, Agent, CM), advanced job types (File Watcher, SSH, AFT), and job flow design patterns.
• Hands-on experience with PGP encryption, including managing public/private key pairs, integrating with command-line tools (e.g., GnuPG), and troubleshooting encryption issues.
• Experience in business process analysis and workflow automation.
• Familiarity with Agile/Scrum methodologies.
• Strong detailed, analytical, critical thinking, and problem solving abilities.

Job-Related Skills/Competencies

• Ability to effectively multi-task and adapt to changing business priorities.
• Excellent attention to detail.
• Willingness to learn new technologies.
• Superior analytical and problem-solving skills.
• Ability to identify patterns and logical relationships.
• Excellent time management and organizational skills are required.
• Proven drive towards continuous improvement.
• Strong interpersonal and communication skills a must; ability to read, write, and speak in a professional manner.
• Capable of clearly and accurately describe a design, implementation, configuration, or error when documenting or communicating.
• Superior customer service skills.
• Must possess a personal sense of urgency.
• Requires superior teamwork skills.

Additional Data

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation , if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employer, including disability/veterans

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.