Computer Systems Analyst

STAR Workforce; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

STAR Workforce is seeking a qualified individual to assist in Digital Transformation initiatives in Plano, Texas. The ideal candidate will participate in preparing strategies for cloud migration, ensuring efficient digital interaction for customers, and supporting ongoing user training and support.

This role demands a comprehensive understanding of cloud technologies such as Microsoft Azure and Google Cloud Platform. Responsibilities include detailed analysis of business requirements and developing training resources for users. A background in Computer Science or a related field is desired.

Qualifications

• Bachelor's degree in Computer Science or related fields preferred.
• Experience with Cloud platforms and database management is crucial.
• Strong analytical skills to assess business processes.

Responsibilities

• Assist in Digital Transformation for effective customer experiences.
• Gather and analyze business requirements for cloud migration.
• Prepare documentation and training for end users on cloud services.

Skills

Cloud migration

Database management

Data analysis

Stakeholder training

Education

Relevant Bachelor's degree

Tools

Microsoft Azure

Google Cloud Platform

Jira

Service Now

Mantis

Job description

In short, STAR WORKFORCE is a global IT firm that specializes in the following:

• Outsourcing
• Consulting
• Enterprise software mobility
• Cloud based solutions

Integrity, courage and dependability are very important to us. We always strive to build long lasting relationships with the community and with all our clients. We believe that talent is boundless and that individuals are assets. We know that simplifying complexity and working towards the success of the people we are dealing with is investing in the future and creating a better tomorrow.

Job Description

• Assist the company with Digital Transformation to be able to provide dynamic and efficient digital experience for customers.
• Gather requirements from the business internal / external users and analyze requirement and needs for complete digital transformation.
• Prepare Cloud Migration Blueprint according to customer specifications, requirements and incorporate it to Star.ai e-Discovery.
• Perform detailed analysis of business and technical requirements; Analyze and determine functional technical specifications of user need to migrate the existing system into Cloud Platform (Microsoft Azure and Google Cloud Platform) and design a framework using the steps to Star.ai Cloud.
• Be able to perform Database Content creation and maintenance of various logging databases in DB Server hosted on the Cloud.
• Generate data driven analysis of data structure of existing business processes; Suggest or advise of improvements for business process with focus on accuracy, and responsiveness of these processes.
• Administer the Cloud Control Panel (on pax8 and Azure) by assigning permission levels to all users of the system and configuring anonymous access, with proper approval as required.
• Prepare training documentation for end-user training for Applications and Services (Star.ai eDiscovery and Star.ai Cloud) integrated on the Cloud. Provide training and support for business users daily during their activities on the Computer Networks, System Applications and on the site. This task would include preparing, changing and uploading proper documents, starting an approval workflow etc.
• Prepare requirements document for migrating the On-Premises to Cloud (convert the steps to a generic framework for Star.ai Cloud) and also enhancing the Cloud System Star.ai Cloud as a feature for Star Workforce’ new product initiative as per business unit proposals.
• Prepare documented implementation process of full lifecycle projects for Cloud based applications Star.ai e-Discovery and Star.ai Cloud.
• Work with Support team for Test and fixing issues through ticketing system such as Mantis, Service Now, Jira etc.
• Configuring, maintaining, and managing a Cloud Server (Azure using pax8 management platform) for Continuous Integration of tools to needed for day-to-day operations.
• Assist in troubleshoot, enhance, and test migration related fixes/patches. Train internal resources on maintenance and upkeep the applications.
• Assist with design, define data structure and algorithm, perform configuration, testing and ensure specification needs are met as utilization is expanded.

Qualifications

These duties are too complex and specialized to be performable with a bachelor’s degree related to computer science or computer information systems or information technology.

Additional Information

All your information will be kept confidential according to EEO guidelines.