Computer Systems Analyst

CACI; Chantilly (VA); On-site; USD 31,000 - 45,000; Full time

Job summary

CACI is seeking a Computer Systems Analyst to support a fast-paced IT environment and provide essential end-user assistance. You will guide customers remotely through configuration, maintenance, and troubleshooting while expanding technical skills and pursuing relevant certifications.

The role emphasizes learning new technologies, professional development, and contributing to mission-focused work. A.Top Secret clearance eligibility and an associate/technical degree with at least two years of

Qualifications

• Ability to obtain and maintain a Top-Secret Clearance.
• Typically requires an Associate’s degree or similar technical training, and at least two years of related experience.
• Must possess technical skill and knowledge in computer hardware and software.
• Additional training will be required to support legacy systems.

Responsibilities

• Provide timely and effective assistance with IT-related issues.
• Guide customers remotely through system configuration, maintenance, and troubleshooting processes.
• Prioritize tasks and manage time effectively in a fast-paced environment.
• Exhibit excellent verbal and written communication with users via email, phone, and messaging services.
• Possess knowledge of cloud computing concepts and platforms, such as Microsoft Office 365.
• Have a basic understanding of networking concepts.

Skills

Customer support

Communication skills

Troubleshooting

Top Secret Clearance eligible

Education

Associate’s degree or technical training

Tools

Active Directory

VPN troubleshooting

Microsoft Office 365

Job description

Job Title: Computer Systems AnalystJob Category: Service Contract ActTime Type: Full timeMinimum Clearance Required to Start: Top SecretEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * *

Job Description

The Opportunity:

Join our dynamic team as a Computer Systems Analyst and play a crucial role in supporting our fast-paced IT environment. This position offers the chance to enhance your technical skills, work with cutting-edge technologies, and provide essential support to our customers. You will have the opportunity to grow your career through continuous learning and professional development, supported by additional training and the pursuit of relevant certifications. If you are passionate about technology and eager to make a significant impact, this role provides an excellent platform for both personal and professional growth.

Responsibilities:

• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Provide timely and effective assistance with IT-related issues.
• Guide customers remotely through system configuration, maintenance, and troubleshooting processes.
• Show a willingness to learn new technologies and adapt to changing requirements.
• Exhibit excellent verbal and written communication skills to respond to users via email, phone, and messaging services.
• Have knowledge of cloud computing concepts and platforms, such as Microsoft Office 365.
• Possess a basic understanding of networking concepts.
• Be familiar with computer hardware, common software applications, and troubleshooting techniques.
• Relevant certifications, such as CompTIA A+, ITIL, or Microsoft certifications, would be advantageous.

Qualifications:

• Ability to obtain and maintain a Top-Secret Clearance
• Typically requires an Associate’s degree or similar technical training, and at least two years of related experience.
• Must possess technical skill and knowledge in computer hardware and software.
• Additional training will be required to support legacy systems

Desired:

• A+ Certificate
• Security+ Certificate
• Software knowledge/experience with Active Directory, VPN troubleshooting

Security Clearance:

• Must have a current favorable determination based on a closed T5 Investigation.

Physical Demands:

• Normal demands associated with an office environment. Ability to work on computer for long periods and communicate with individuals by telephone, email and face to face. Ability to lift 25 pounds. Some travel may be required.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.

Minimum Required Hourly Wage:

$27.63

There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

CACIs an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.