Computer System Analyst III

Astor & Sanders; Bethesda (MD); On-site; USD 80,000 - 110,000; Full time

Job summary

Astor & Sanders Corporation is seeking a Computer System Analyst III in Bethesda, MD. This full-time role involves providing technical direction, coordinating with project managers, and ensuring user satisfaction. Candidates should have a relevant degree and experience in IT support, along with preferred certifications.

Benefits

Generous Paid Time Off (PTO) and all Federal Holidays off

Comprehensive Health and Dental Insurance Coverage

Retirement Savings Plan

Pre-Tax Benefit Programs

Wellness and Work-Life Support

Professional Development

Performance and Referral Bonuses

Life and Disability Insurance

Qualifications

• Requires a bachelor's degree and 5 years of experience or an associate degree/high school diploma with 7 years of experience.
• Technical computer and customer service skills required.
• Certifications in ITIL, MTA, MCSA, MSCE, CompTIA, or Jamf are preferred.

Responsibilities

• Provide technical and administrative direction for software development tasks.
• Coordinate with project managers to ensure user satisfaction.
• Prepare milestone status reports and presentations.

Skills

Technical computer skills

Customer service skills

Education

Bachelor's degree in IT or related field

Associate degree or high school diploma with relevant experience

Tools

ITIL v3

Microsoft Operations Framework

MTA

MCSA

MSCE

CompTIA A+

CompTIA Network+

CompTIA Security+

Jamf Certified Tech

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Astor & Sanders Corporation (Astor), an award-winning IT solutions provider headquartered in McLean, VA, is seeking a Computer System Analyst III. This is a full-time position based in the Bethesda, MD area.

Roles and Responsibilities

• Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules.
• Coordinate with the Project and/or Program Manager to ensure problem solutions and user satisfaction.
• Make recommendations, if needed, for approval of major systems installations.
• Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives.
• Provide daily supervision and direction to support staff.
• Additional duties as assigned.

Requirements

• This position requires a bachelor's degree along with at least five (5) years of relevant work experience in IT customer support or an Associate degree or high school diploma with at least seven (7) years of relevant work experience.
• Requires technical computer and customer service skills.
• The candidate should hold one or more of the following certifications:
• Foundation Certificate in IT Service Management (ITIL) v3 or higher
• Certificate in Microsoft Operations Framework (MOF)
• MTA (Microsoft Technology Associate)
• MCSA (Microsoft Certified Solutions Associate)
• MSCE (Microsoft Certified Solutions Expert)
• Apple Certified Support Professional
• CompTIA A+ Certified Professional
• CompTIA Network+ Certified Professional
• CompTIA Security+ Certified Professional
• Jamf Certified Tech

Benefits

Astor & Sanders Corporation (www.astor-sanders.com) offers a stimulating and challenging environment that fosters individual growth and rewards performance. Our benefits include:

• Generous Paid Time Off (PTO) and all Federal Holidays off
• Comprehensive Health and Dental Insurance Coverage
• Retirement Savings Plan
• Pre-Tax Benefit Programs
• Wellness and Work-Life Support
• Professional Development
• Performance and Referral Bonuses
• Life and Disability Insurance

Additional Information

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Technology, Information and Internet

Referrals increase your chances of interviewing at Astor & Sanders by 2x

Get notified about new Computer System Analyst jobs in Bethesda, MD.