Computer Support Technician (Full Time)

Amherst; Village of Williamsville (NY); Hybrid; USD 49,000 - 68,000; Full time

Job summary

Amherst Town is seeking a LAN support professional to install and maintain local area networks, customize vendor software, and train network users. The role involves evaluating systems, supporting PC hardware, and assisting clients with software usage.

Candidates should have an associate degree or 64 credits in Data Processing/CS and 1 year of LAN experience, or a high school diploma with 3 years in LAN installation, maintenance, or programming.

Qualifications

• Associate degree or completion of 64 credit hours in Data Processing, CS or related field and 1 year LAN experience.
• High school diploma/ GED and 3 years LAN installation, maintenance, training or programming experience.
• Equivalent mix of training and experience as defined by (A) and (B).
• Note: Verifiable part-time or volunteer experience pro-rates toward full-time requirements.

Responsibilities

• Provides support and implementation of local area networks by customizing vendor supplied operating software and assisting in the installation of the operating hardware
• Assists in the training and instruction of local area network users and local area network coordinators
• Implements the upgrading of work station software on local area networks
• Evaluates systems software and hardware and provides reports
• Provides support of PC hardware and assists clients in utilizing application software
• May install and maintain network cabling systems.

Skills

LAN installation

LAN maintenance

User training

Reporting

Education

Associate degree/Data Processing or CS

High school diploma or GED

Tools

Vendor operating software

PC hardware

Network cabling

Job description

• Provides support and implementation of local area networks by customizing vendor supplied operating software and assisting in the installation of the operating hardware;
• Assists in the training and instruction of local area network users and local area network coordinators;
• Implements the upgrading of work station software on local area networks;
• Evaluates systems software and hardware and provides reports;
• Provides support of PC hardware and assists clients in utilizing application software;
• May install and maintain network cabling systems.

Qualifications

May require a Civil Service Examination

A) Graduation from a regionally accredited or New York State registered two (2) or four (4) year college or university with an Associate's degree or completion of at least sixty-four (64) credit hours in Data Processing, Computer Science or closely related program and one (1) year of experieence in local area network installation, maintenance, training or programming; or:

B) Graduation from high school or possession of a high school equivalency diploma and three (3) years of experience in local area network installation, maintenance, training or programming; or:

C) An equivalent combination of training and experience as defined by the limits of (A) and (B).

NOTE: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full time experience requirements.

Rate of Pay

$49,032 to $68,046

Contact Information

Human Resources Department
Amherst Town Hall
5583 Main Street
Williamsville NY 14221

Human Resources
5583 Main St
Williamsville, NY 14221
[phone]
9:00 AM - 5:00 PM (Mon-Fri)

General Employment Information:

Human Resources

5583 Main St
Williamsville, NY 14221
[phone]
9:00 AM - 5:00 PM (Mon-Fri)

The Town of Amherst was established in 1818 and celebrated its 200th Anniversary in 2018. The town has a geographical area of 53.6 square miles and a population of greater than 122,000.

The Town of AmherstADA Coordinators are Robert McCarthy (Director of Human Resources) and MarkBerke (Commissioner of Buildings).

The Town of Amherst takes great pride in providing useful, timely and accurate information through its official website. We encourage public participation in our website and ask that you provide your feedback to help us make our site even better. Contact the website administrator at [e-mail] .

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