Computer Support Specialist V

Tribalco; Austin (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Tribalco seeks an experienced Computer Support Specialist V to join the Austin team, supporting the U.S. Army’s Transformation and Training Command (T2COM). You will handle service desk functions, hardware setup, troubleshooting, and software/patch updates on-site.

The role requires 5+ years of desktop support, a U.S. citizenship, and DoD-aligned certifications with an active SECRET clearance. Exempt, full-time position in Austin, TX with competitive compensation.

Qualifications

• Bachelors degree preferred in CS/IT or related discipline.
• 5+ years desktop support experience as a computer technician.
• Must possess IT I level certification per AR 25-2 and IAT II per DoD 8570.01-M, BBP 05-PR-M-0002.
• Security+ or higher required.

Responsibilities

• Configure authorized end user and network devices including computers, printers, laptops, scanners, and other hardware.
• Provide local touch labor services: installation, troubleshooting, software updates, security patches.
• Troubleshoot and repair hardware and software as needed.
• Perform other duties as assigned.

Skills

Organization

Prioritization

Communication

Problem-solving

Self-motivated

Proactive

Verbal & Written Communication

US Citizenship

Education

Bachelors in CS/IT

Job description

Computer Support Specialist V

Location: Transformation and Training Command (T2COM) Austin, Texas

Status: Full-Time / Temporary

FLSA Category: Exempt

Tribalco is actively seeking an experienced and highly motivated Computer Support Specialist V to join our team in Austin, TX supporting the U.S. Army’s Transformation and Training Command (T2COM). In this position, the successful candidate will provide Service Desk functions as described below.

Key Responsibilities

• Configure authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware.
• Configure bulk authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware
• Provide local touch labor services, to include installation, troubleshooting, and software updates; security updates; vendor patches (service packs, service releases), etc., when electronic application means do not exist
• Provide local touch labor services, to include installation, troubleshooting, and repair
• Other duties as assigned

Desired Skills

• Ability to organize, prioritize and meet deadlines
• Capable of conveying complex information in a simplistic manner
• Strong critical thinking and problem- solving skills
• Strong self-starter requiring minimal supervision
• Able to take proactive measures to prevent problems rather than reactive by nature
• Strong verbal and written communication to effectively express concepts, plans, and proposals
• Must be a U.S. Citizen

Required Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related discipline (preferred)
• 5+ years of experience as a computer technician providing desktop support.
• Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certification IAW DoD 8570.01-M and BBP 05-PR-M-0002
• Security + or higher

Clearance

• This position requires an active SECRET clearance

Compensation

• Compensation is competitive and is commensurate with experience.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
• Tribalco is an equal opportunity employer.