Computer Support Specialist

Leidos; Washington (District of Columbia); On-site; USD 52,000 - 94,000; Full time

Job summary

Leidos is seeking a Computer Support Specialist to join our team at the Pentagon in Arlington, VA. You will support end-user hardware, asset and configuration management, and secure communications systems while maintaining reliable IT infrastructure for mission-critical operations.

This role supports an upcoming opportunity on the program, with a pay range reflecting government contracting practices. Excellent communication and collaboration across disciplines are essential.

Qualifications

• Bachelor’s degree with 1+ year experience, or Associate with 3+ years, or high school diploma with 5+ years experience.
• Active TS/SCI security clearance.
• One of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, BICSI ITS Installer 2 (Fiber Optic), CISSP, CASP.
• Experience supporting Windows, Linux, and Unix-based infrastructure.
• Experience using ServiceNow or equivalent ticketing system.
• Proficiency with Microsoft Office and SCCM.

Responsibilities

• Install, configure, and maintain hardware and software within desktop environments.
• Perform network switch patching and configuration.
• Ensure security patches are current and applied.
• Develop test specifications and procedures.
• Assist with design, installation, configuration, accreditation of voice and video systems.
• Support asset management activities including inventory, relocation, repair, removal, and disposal.
• Troubleshoot and resolve technical issues with timely response to emergent needs.
• Deliver training to personnel on system configuration, hardware repair, and secure communications.

Skills

End user support

Windows support

Linux support

Unix support

ServiceNow

Microsoft Office

SCCM

Active TS/SCI clearance

Strong communication

Education

Bachelor's degree + 1+ year experience

Associate degree + 3+ years experience

High school diploma / GED + 5+ years experience

Active TS/SCI clearance

Tools

ServiceNow

SCCM

Job description

Description

Computer Support Specialist

Location: Pentagon - Arlington, VA
Security Clearance: Active TS/SCI Required

Leidos is seeking a Computer Support Specialist to join our team at the Pentagon in Arlington, VA. In this role, you will support end user hardware, asset and configuration management, and secure communications systems. You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations.

This position is for an upcoming opportunity on the program.

Primary Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
• Perform network switch patching and configuration.
• Ensure security patches are current and successfully applied.
• Develop test specifications and procedures.
• Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
• Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

Required Qualifications

• Bachelor degree with 1+ year of experience, Associate degree with 3+ year of experience or a High school diploma / GED with 5+ years of experience.
• Active TS/SCI security clearance.
• One of the following certifications:
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire
  • CISSP
  • CASP
• Experience supporting Windows, Linux, and Unix based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft System Center Configuration Manager (SCCM).
• Excellent oral and written communication skills.

NITESONI

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If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $52,000.00 - $94,000.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.