Computer Repair Technician: Hardware & Software Diagnostics

SMS InfoComm; Grapevine (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

SMS InfoComm in Grapevine, TX is seeking a Computer Technician to diagnose and repair tablets, laptops, desktops, and all-in-ones. The role involves hardware and software troubleshooting, component replacement, and assembly tasks.

The position requires 2–3 years of repair experience, familiarity with models from Dell, HP, Toshiba, Apple, and Acer, and working towards A+ certification. Day shift in a warehouse/tech environment is expected.

Qualifications

• Working towards completing A+ certification.
• Still attending tech school.
• Should have solid 2 to 3 years of repair experience.
• Worked in low production PC type environment.
• Experienced in 1-2 OEMs.
• Knowledge of simple or repetitive component replacement such as LCD/HDD for multiple commodities.
• Should have working knowledge of different models such as Dell, HP, Toshiba, Apple, and Acer products.
• Basic computer skills, including Microsoft Office Word, Excel, Power-point, etc.

Responsibilities

• Diagnose and repair laptops.
• Troubleshoot and diagnose computer systems both hardware and software.
• Manually examine and repair computer hardware and peripheral components.
• Take apart and re-assemble computer components and parts.
• Analyze failed equipment and determine repairability.
• Resolve hardware issues within time schedule and provide break/fix solutions.
• May set up computer systems and install software for users.
• Meet daily KPI: Units per hour target (1.25–1.8 range).
• Perform other duties as assigned.

Skills

Repair expertise

Hardware diagnosis

Software troubleshooting

Reading instructions

Team work

Education

High School diploma

A+ certification in progress

Tools

Dell PCs

HP PCs

Toshiba

Apple

Acer

Microsoft Office

Job description

SMS InfoComm in Grapevine, TX is seeking a Computer Technician to diagnose and repair tablets, laptops, desktops, and all-in-ones. The role involves hardware and software troubleshooting, component replacement, and assembly tasks.

The position requires 2–3 years of repair experience, familiarity with models from Dell, HP, Toshiba, Apple, and Acer, and working towards A+ certification. Day shift in a warehouse/tech environment is expected.