Computer Programmer

Industries of The Blind, Incorporated; Greensboro (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Industries of The Blind, Incorporated is seeking a Computer Programmer to research and troubleshoot problems with existing processes and software, while supporting IT functions. The role requires multitasking in a large capacity and the ability to assist as needed.

Candidates should have knowledge of EDI transactions and XML/C language, plus five+ years of computer skills with database experience. Familiarity with ERP systems such as Sage, SAP, Oracle, and Epicor is expected, along with strong

Qualifications

• Requires basic knowledge of EDI transactions and terminology.
• Requires basic knowledge of XML and C language.
• Five+ years of computer skills, including database experience.
• Familiar with ERP systems (Sage, SAP, Oracle, Epicor) and broad software/accessibility tools.

Responsibilities

• Research and troubleshoot problems with existing processes and software and report findings to management or customers.
• Write detailed work instructions and collaborate with programmers or vendors to resolve issues.
• Test a wide range of scenarios when new processes or transactions are created.
• Perform elementary programming tasks to troubleshoot issues and support IT functions.
• Ensure backups for databases and key software used in ERP/EDI systems.

Skills

EDI knowledge

XML

C language

Database experience

Customer support

Attention to detail

Tools

Sage ERP

SAP

Oracle

Epicor

Job description

Computer Programmer

Research and troubleshoot problems with existing processes and software to develop problem resolution. Must be able to multitask in a large capacity. Also be able to provide assistance as needed to support any and all IT functions.

JOB REQUIREMENTS:

• Requires basic knowledge of EDI transactions and terminology
• Requires basic knowledge of XML and C language
• Five or more years of computer skills, including but not limited to database experience.
• Good customer support skills and very detailed.

Modern ERP systems (Sage, SAP, Oracle, Epicor, etc.), as well as broad knowledge of various software and accessibility features and tools

DUTIES:

• Research and troubleshoot problems with existing processes and software and report findings to higher level management and/or customer.
• Write detailed work instructions, give clear direction, work with programmers or vendors to develop problem resolution
• Test a wide variety of scenarios when new process or transactions are created
• Participate in additional training when needed and be willing to increase their education if necessary
• Perform elementary programming tasks to troubleshoot issues
• Read and determine when an error exists in EDI code and provide a resolution
• Systems Administration including deploying/admin of: VMware and Hyper‑V, 2012 R2 servers, Exchange/O-365, Anti‑Virus, SCCM admin, Active Directory and Group Policy, DNS. SQL, SharePoint, and E‑Commerce.
• Networking including: DHCP, TCP/IP, Cisco layer 3 switching and routing, wireless APs (autonomous & controller based), Cisco routers, VO/IP, V‑Lans, network trouble shooting and cabling.
• Security: VPNs, ACLs, firewall basics. Help provide path to achieving and maintaining required Department of Defense Cybersecurity Maturity Model Certification (CMMC) level or above.
• Ability to train and educate employees where necessary on standard company required programs.
• Team and customer service-oriented
• Desktop: installation & administration, troubleshooting, setup and repair. Maintain copiers, printers, fax server, etc.
• Backups: Ensure all databases are backed up locally, offsite, and/or in a cloud. Also, ensure any program code (includingany modifications/enhancements) to existing ERP, EDI, and manufacturing software are backed up.
• Building Security: Work with third party vendors and IOB owned systems to help keep building secure and fire alarmsworking properly to help employees feel safe at work.
• Researches, analyzes, troubleshoots and resolves telecommunications related problems

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)