Essential Functions
- Responds to production problems or user calls, determines cause, resolves or obtains help, and instructs users or operations in the solution.
- Discusses programs or change requirements with users and analysts, defines functional requirements such as user requests for new reports or system enhancements.
- For smaller enhancements writes program specifications or lists of functional requirements and may prepare estimates of time or resources required.
- With minimal assistance codes programs based on assigned or own specifications, creates test plans, tests programs, and may review test results.
- Writes documentation or prepares help screens for users, operations, and future program maintenance; advises users on system use.
- Typical projects include design of a systems enhancement or programming involving data extraction, creation, updating multiple files, storage and databases, data presentation, and reporting.
- Attends training and meetings, reads and studies for personal development to learn about the business and keep current with the professional field.
- Identifies and responds actively to the needs of all customers in alignment with the values and goals of the company, remaining open and responsive to change.
Decision-Making / Supervisory
- Receives general review of functional specifications and task priorities from a project leader or supervisor, and detailed review of program specifications.
- May provide guidance or instruction to other employees on how to perform tasks or resolve problems.
- Works with user staff, project leaders, supervisors, and other technical staff to determine functional requirements for programs, system enhancements, or to resolve operational problems; participates in team interaction.
Qualifications
- Experience in data analysis, accessing data via SQL queries, and report design.
- Basic knowledge of business functional areas and supporting application systems, technical platform capabilities, planning, conducting user interviews, data analysis, structural systems design methodology, principles of systems design, on‑line design, and database design.
Experience
- Preferred: Experience with web development, preferably .NET.
Education Required
- Bachelor’s Degree in Computer Science, Information Services, or a related field (or equivalent work experience).
- Bachelor’s or higher in Computer Science or a related field.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action—including an investigation conducted by the employer—or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).