Computer Operator I

Koniag Government Services; Woodlawn (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with company match

Paid holidays

Job summary

Koniag IT Systems, LLC (KITS) in Baltimore, MD is seeking a Computer Operator I to support government customers. The role focuses on operating and troubleshooting mail sorting and related equipment, maintaining inventories, and ensuring productivity in a high-pressure environment.

The ideal candidate has a HS Diploma or equivalent with 1+ year PC experience and is capable of working Monday-Friday, 6am-2:30pm, with opportunities to grow technical skills in a multi-platform setting.

Qualifications

• Requires HS Diploma or equivalent and 1+ year PC experience.
• Some higher education or related programs preferred.
• Two years experience in mailroom, print ops, or mail sorting preferred.

Responsibilities

• Prepare equipment for operations by accessing software and starting systems.
• Use terminals to enter commands and adjust settings for daily outputs.
• Follow procedures to maintain smooth production workflows.
• Monitor and troubleshoot processes across a multiplatform environment.
• Respond to program errors and log incidents for monitoring.
• Assist with inventory control and proper storage of inventory.

Skills

Operating systems & networking

MS Office

Clerical & reporting

Attention to detail

Work under pressure

Communication

Teamwork

Lifting 50+ lbs

Education

HS Diploma or equivalent

Higher ed preferred

2+ years mailroom/ops experience

Job description

Koniag IT Systems, LLC (KITS), a Koniag Government Services (KGS) company, is seeking a Computer Operator I to support KITS and our government customer in Baltimore, MD.We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, vacation, sick leave and more. A Computer Operator I will be tasked with monitoring and controlling our operational systems. As a computer operator, you will be responsible for operating and troubleshoot mail sorting machines, other sorting equipment, and maintaining equipment inventories. To ensure success as a computer operator, you should have a strong working knowledge of computer hardware and software systems, excellent problem-solving skills, and be able to work quickly in high-pressure situations. Ultimately, a top-class computer operator can set up, maintain, and troubleshoot operational issues without impeding productivity.

Key Responsibilities

• Prepares equipment for operations by accessing software in computer.
• Uses computer terminals to enter commands, activate equipment controls, and adjust settings to produce quality deliverables daily.
• Ensures efficient production workflow by attentively following procedural instructions and performing duties immediately.
• Monitors and troubleshoots issues regarding production processes, deadlines, and data transmissions across a multiplatform environment.
• Responds to program error messages by finding and correcting problems.
• Maintains incident logs for all monitored systems.
• Assists with inventory control practices including identifying and locating the right products during the delivery process and daily workload; properly storing necessary inventory in designated areas.
• Performs other duties as assigned.

Skills & Behaviors

• Knowledge of modern operating systems, networking, and MS Office software.
• Knowledge of clerical and reporting skills.
• Excellent attention-to-detail and problem-solving skills.
• Ability to perform accurately, assigned routine operations on various data processing equipment.
• Ability to work in high-pressure situations.
• Ability to listen effectively and express thoughts and opinions clearly and concisely.
• Ability to work well both alone and in highly structured team environment.
• Excellent written and verbal communications capabilities with good interpersonal skills.
• Must be able to lift and carry up to 50 pounds or more.

Education, Training, & Experience

• HS Diploma or equivalent and a minimum of 1 year of personal computer experience. (required)
• Some higher education experience or successful completion of related programs in data processing and computer operations. (preferred)
• Two years of experience in business mailroom, print operations, and/or mail sorting experience. (preferred)
• Experience with using loading and maneuvering equipment safely and effectively. (preferred)

Qualifications

• Candidates who hold an active public trust government clearance are strongly encouraged to apply.
• Candidates who are willing to undergo a background investigation to receive a government clearance will be strongly considered.
• Candidates must be able to work Monday-Friday, 6am-2:30pm daily. (Hours may vary based on workload and candidates must be flexible)
• Must be able to lift and carry up to 50 pounds or more.
• Must be able to stand for significant periods of time.

Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

Accommodations

We are dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [e-mail] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com. Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352